Schedule and coordinate patient appointments using EHR systems, and manage scheduling logistics to reduce no-show rates.
Gather, organize, and maintain patient intake forms and medical histories, ensuring accuracy in the EHR.
Communicate with referring providers to obtain records and support care coordination.
Clarity Pediatrics is a virtual clinic reimagining pediatric chronic care, starting with ADHD. It is a growing startup with a tech-enabled clinical model and a committed leadership team.
Serve as the first point of contact for patients, addressing questions and coordinating appointments.
Accurately document interactions in electronic medical records and process insurance and payment information.
Collaborate with healthcare providers and colleagues to deliver a compassionate, high-quality patient experience.
Provides patient service and healthcare support through remote interactions. The company maintains a supportive environment focused on employee well-being and patient-centered service.
Make outbound calls to existing healthcare plan members and explain the available services.
Answer basic member questions and handle objections professionally using approved information.
Schedule appointments and accurately document call outcomes to meet quality and conversion goals.
Knowledge Rhino specializes in healthcare outreach and appointment setting for existing plan members. The company is a growing remote team that offers flexible work schedules and a supportive culture.
Act as the clinical and administrative lead for Cooper 365, handling phone matters, patient check-in/out, and appointment scheduling.
Provide medical assistant support including vital screening, EHR maintenance, document scanning, and ensuring patient paperwork is completed.
Manage referrals, recertifications, prior authorizations, and escalate and resolve patient complaints independently.
Cooper University Health Care is a healthcare provider committed to delivering extraordinary care through clinical innovation and advanced technologies. It offers a comprehensive benefits program and opportunities for professional growth, positioning itself as a top employer in South Jersey.
Provide responsive and professional customer support via phone, email, and chat for patients and healthcare professionals.
Resolve inquiries efficiently, follow established processes, and document interactions accurately.
Manage service levels, exercise sound judgment, and adapt to evening and weekend shifts.
They are a pediatric healthcare company focused on improving access to convenient, high-quality care. They value reliability, optimism, adaptability, and continuous learning in a collaborative remote environment.
Manage patient intake, scheduling, and payment collection to support clinic growth.
Handle virtual check-ins, welcome calls, and authorization management via WelcomeWare platform.
Track and analyze reports on patient metrics, referrals, and clinical performance using Power BI.
Upstream Rehabilitation provides outpatient physical therapy and rehabilitation services across multiple locations. As a large organization, they emphasize a collaborative, patient-centered culture and support for teammates.
Take triaged cases and build urgent execution plans using resource directories and independent research.
Work the plan, call patients to update them, and document every interaction accurately for seamless 24/7 handoffs.
Push through obstacles like busy signals, denials, and system hurdles until the problem is solved, typically within 2–3 days.
Mira Mace is a venture-backed company on a mission to help people navigate a complicated healthcare system with clarity and confidence. They pair people-centered navigation with technology, and their advocates cut through insurance denials, medication costs, and paperwork so patients get what they need without fighting alone.
Own key operational support initiatives that directly impact patient care delivery and health plan compliance.
Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy.
Process and monitor care management program authorizations, reauthorizations, and disenrollments to ensure patients maintain continuous access to care.
Pair Team is a tech-enabled medical group that reimagines how Medicaid and Medicare serve underserved populations, delivering whole-person care through clinical, behavioral, and social support. They are one of the largest Enhanced Care Management providers in California, with a collaborative team of clinicians and technologists, and they have demonstrated a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.
Support member onboarding and care coordination in a remote healthcare environment.
Maintain accurate health records and assist with clinical and administrative tasks.
Collaborate with care teams to improve patient outcomes and operational workflows.
The partner company is a technology-driven healthcare organization focused on improving chronic disease outcomes. It operates with a collaborative global team and offers opportunities for professional growth.
Provide world-class care to Maven members by navigating them through digital care and product features.
Manage a high volume of introductory video appointments, prioritize tasks, and deliver exceptional customer service.
Collaborate cross-functionally with Care Delivery, Customer Support, Provider, and Product teams to ensure optimal member outcomes.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans to provide end-to-end women's and family health programs. Founded in 2014 and having raised more than $425 million, the company has been recognized as a TIME100 Most Influential Company and Fortune Best Place to Work, with an award-winning culture focused on innovation and inclusivity.
Serve as frontline support for clinicians using Ambience's AI documentation platform, diagnosing technical issues and providing empathetic resolutions.
Identify recurring issue patterns and create troubleshooting guides, FAQs, and SOPs to improve support workflows.
Respond to on-call escalations and contribute to reporting on CSAT, resolution rates, and handling times.
Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by reducing administrative burden for clinicians. Backed by top VCs and ranked #1 for improving clinician experience, the company values candor, positivity, and deep thought, and is recognized as a LinkedIn Top Startup.
Evaluate AI agent conversations for acute symptom triage, diabetes management, and travel health guidance.
Score and annotate agent performance using structured rubrics and provide actionable feedback.
Participate in calibration sessions and help refine test scenarios for clinical safety.
Hippocratic AI develops AI-driven clinical agents to support healthcare delivery. As a specialized AI company, it focuses on patient safety and clinical accuracy, engaging clinical experts to evaluate and refine its systems.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Provide essential administrative support to a mental health practice, managing faxes, documentation, and lab-related tasks.
Coordinate prior authorizations, external referrals, and administrative follow-ups.
Answer phone calls professionally and maintain confidential medical information.
Assist World is a remote staffing company that connects businesses with virtual assistants. It focuses on providing flexible, no-tracker work environments and values employee autonomy.
Handle a high volume of inbound and outbound calls in a fast-paced environment.
Schedule, confirm, reschedule, and cancel medical appointments accurately.
Document call outcomes and appointment details accurately in internal systems.
We are a fast-paced, insurance-related environment focused on providing compassionate assistance to patients. Our team is metrics-driven and we value strong phone skills and attention to detail.
Own proactive outbound outreach to schedule patient appointments with Cadence clinicians and care team members.
Drive patient adherence to daily vital sign monitoring through consistent, personalized engagement.
Identify patients at risk of disengaging and execute re-engagement outreach to restore active participation.
Cadence is a clinical AI company automating the treatment of chronic disease. Grounded in partnerships with more than 20 leading health systems and serving over 100,000 patients, the company has been recognized by TIME as a top healthtech company and LinkedIn as a top startup.
Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record.
Conduct face-to-face or telephonic interviews with patients to secure information for requested services.
Demonstrate customer-centric focus and achieve performance standards defined by Integrated Patient Scheduling Management.
NAH is a healthcare network serving Northern Arizona, providing a range of medical services. It is a large organization with thousands of employees, focused on patient-centered care and innovation.
Complete pre-charting and post-charting of comprehensive home health assessments in MatrixCare EMR.
Ensure documentation accuracy, compliance with regulatory standards, and strict confidentiality per HIPAA.
Collaborate with nurses to review and finalize patient records while maintaining strong attention to detail.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff through a global network. They connect clients with qualified professionals and offer tailored services to meet unique business needs.
Build trusting relationships with patients and providers to support whole-person care through remote engagement.
Identify and address medical, behavioral, and social needs using clinical insight and motivational interviewing.
Support value-based care by closing gaps, improving quality measures, and reducing avoidable utilization.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Physician-led and driven by empathy, the company leverages AI and predictive analytics to improve patient health and restore provider fulfillment.