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About the Role:
- We are looking for a mission-driven internationally-based Care Advocate to join our team.
- You will be the Maven resource for members, providing education and navigation of the network and product.
- This role supports members 24/7/365, working 9am-5pm local time (UK region).
What You’ll Do:
- Prioritize tasks and manage a schedule of high-volume introductory video appointments.
- Provide personalized recommendations and escalate concerns to deliver exceptional experiences.
- Navigate members' networks and coordinate with team members to ensure access to care.
What You’ll Bring:
- Fluency in English and other languages; background in allied health or healthcare.
- 1-2+ years of direct patient care or digital health experience.
- Problem-solving skills, empathy, and proficiency in new technologies.
Benefits:
- Access to the Maven platform and specialists for mental health, reproductive health, and family planning.
- 16 weeks 100% paid parental leave (for eligible employees).
- Annual professional development stipend and wellness partnerships.
Maven Clinic
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans to provide end-to-end women's and family health programs. Founded in 2014 and having raised more than $425 million, the company has been recognized as a TIME100 Most Influential Company and Fortune Best Place to Work, with an award-winning culture focused on innovation and inclusivity.