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About the Role:
- We are seeking a reliable and patient-focused Medical Appointment Setter to join our team.
- This role is ideal for professionals with strong phone skills who are comfortable handling high call volumes.
Key Responsibilities:
- Handle a high volume of inbound and outbound calls in a fast-paced environment.
- Schedule, confirm, reschedule, and cancel medical appointments accurately.
- Document call outcomes and appointment details accurately in internal systems.
Requirements:
- Excellent verbal and written English skills (C1+ required).
- Knowledge in Medical Terminology and proven experience in BPO or call center environments.
- Strong phone presence, active listening, and professional communication skills.
Benefits:
- 100% remote work with 40 hours per week.
- Vacation benefits after 1 consecutive year.
- Training and development plans with team support.
Not specified
We are a fast-paced, insurance-related environment focused on providing compassionate assistance to patients. Our team is metrics-driven and we value strong phone skills and attention to detail.