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Position Summary:
- Support front-office operations of a busy medical practice.
- Communicate professionally in English and Spanish.
- Maintain strict confidentiality of patient information.
Key Responsibilities:
- Answer inbound patient calls and provide front-office support.
- Schedule, reschedule, and cancel appointments; manage confirmations.
- Register new patients, collect demographic data, and update EMR/EHR records.
Qualifications:
- 3+ years of US healthcare experience.
- Fluent in English and Spanish, both spoken and written.
- Experience in a medical practice, clinic, or hospital setting.
Ideal Candidate:
- Friendly, professional, and patient-focused.
- Highly organized, dependable, and detail-oriented.
- Comfortable handling high-volume calls and working independently.
SnappyCX
SnappyCX connects businesses with skilled bilingual professionals for the healthcare industry. They are a growing company that values professionalism, empathy, and attention to detail.