Bilingual Patient Care Coordinator

Responsibilities:

• Answer inbound patient calls in English and Spanish, schedule appointments, and respond to inquiries professionally.
• Verify patient insurance eligibility, review coverage, obtain authorizations, and communicate with billing department.
• Maintain accurate patient information in EHR, upload documentation, and support administrative functions.

Requirements:

• Bilingual English and Spanish required, with previous healthcare front desk experience.
• Proficiency in insurance verification, prior authorization, and HIPAA compliance.
• Experience with EHR systems like InteGRAHR or Waystar, and Google Workspace.

Working Conditions:

• Full-time remote position, 40 hours per week, Monday to Friday, with schedule TBD EST.
• Independent contractor role with weekly payments and free training provided.
• Nearshore preference for Latin America; must have native or near-native English accent.