Learn Solace's proprietary system, tools, and technology while providing your unique experience in every interaction.
Build strong, trusting relationships with patients, using listening and empathy as the foundation for every interaction.
Identify and prioritize patients’ needs and build out a care plan that holistically addresses social determinants of health.
Solace helps patients navigate healthcare complexity by pairing them with expert advocates. They are a Series C startup founded in 2022, with a lean, mission-driven team growing quickly, and a culture that is intense and not for coasting.
Build trusted relationships with older adults and their families, grounded in listening and empathy.
Serve as a go-to resource for navigating medical systems, social services, and emotional wellness needs.
Create individualized care plans that address both clinical needs and Social Determinants of Health.
Sailor Health is revolutionizing mental health care for older adults by addressing one of the fastest-growing and most underserved healthcare segments in America. They are a mission-driven team committed to compassionate, flexible support for seniors.
Provide remote patient advocacy for Medicare members, untangling health situations and addressing Social Determinants of Health.
Use LPN/LVN clinical background to build trust with patients via phone or video calls.
Design care plans factoring in everyday barriers like food access and transportation.
Solace is a healthcare advocacy company that helps patients navigate the complex U.S. healthcare system. Founded in 2022, it is a Series C startup with a lean, mission-driven team backed by major investors.
Provide on-demand telephone-based care management services through a 24/7 Nurse Advice Line.
Assess symptoms and concerns of callers to determine urgency and type of care needed.
Coordinate care across the healthcare delivery system and record patient data in medical record systems.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and physician leadership, and focuses on reducing healthcare costs and improving outcomes.
Manage a portfolio of clients, providing clinical support, education, advocacy, and care coordination throughout their healthcare journey.
Conduct clinical intakes, collaborate with internal teams, and ensure smooth transitions across care delivery.
Communicate clearly and compassionately with clients, caregivers, providers, and internal partners.
Private Health Management guides patients and families through serious medical care, acting as an independent advocate to orchestrate the best treatment and support. The company is a mission-driven organization with a team of experts that provides compassionate, high-quality care coordination.
Serve as a compassionate point of contact for patients and family caregivers, using social work skills to connect them with resources.
Support clinical operations including scheduling, intake, onboarding, and documentation follow-up.
Maintain accurate patient records and escalate clinical concerns as needed.
We are a healthcare company dedicated to providing personalized, clinically-supported, and virtual-first services for older adults and their family caregivers. We are a mission-driven startup focused on transforming caregiving, with a small but growing team.
Conduct high-volume outbound telephone outreach to patients, introducing the pharmacy service and guiding them through enrollment.
Deliver standardized messaging, obtain consent, and document all activity in the EHR.
Manage outreach queues, meet performance targets, and uphold HIPAA standards.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic approach. They are a growing company committed to improving patient outcomes and quality of life, with a culture of innovation and patient focus.
Handle real-time staffing coordination and same-day scheduling changes for seamless care delivery.
Serve as the first point of contact for urgent client and family needs with empathy and professionalism.
Execute operational tasks like check-ins and inbound communications adhering to company policies.
Honor is a leader in aging care innovation, providing technology and services to empower older adults to live independently. With 100,000 Care Pros delivering 50 million hours of care annually through its Home Instead brand, Honor prioritizes compassionate, tech-backed care.
Handle inbound and outbound calls to resolve patient issues, process reorders, and ensure accurate billing.
Obtain and process authorizations while maintaining patient confidentiality and documentation.
Maximize patient retention through cross-selling and provide cross-functional support across business units.
CCS is a healthcare company specializing in chronic care management through its LivingConnected® platform, using data-driven insights to improve patient outcomes. It supports over 200,000 people annually and is recognized as a Great Place to Work®, fostering a patient-centric culture.
Conduct high-volume outbound outreach and respond to inbound patient inquiries for vaccine/flu clinical trials.
Pre-screen potential participants, schedule screening visits, and maintain accurate records across systems.
Support patient follow-up to improve engagement and reduce barriers to participation.
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients. They are a growing organization that values compassion, urgency, solution orientation, and excellence.
Provide telehealth clinical triage assessments and health education to diverse populations via phone, video, and chat.
Utilize critical thinking and clinical skills to assess patient needs, direct to appropriate care, and influence health decisions.
Document interactions and monitor performance metrics while participating in coaching sessions to improve quality.
Carenet Health provides telehealth and virtual care clinical triage assessments, health education, and services to patients and health plan members. The company has been named one of America's fastest-growing private companies by Inc. Magazine for eight consecutive years and fosters a culture of compassion, innovation, and work-life balance.
Conduct telephonic clinical assessments and health education using nursing process and protocols.
Utilize critical thinking to triage, make care recommendations, and document patient interactions.
Work a schedule including evenings and weekends, with full-time flexibility and remote setup.
Carenet Health provides clinical services and health education to patients through innovative telephonic channels. They are a growing organization with a collaborative team of registered nurses across the United States.
Provide after-hours triage, clinical assessment, and interventions via phone to support patients and families.
Coordinate care with physicians, facilities, and internal teams while dispatching visits and managing vendor services.
Document all interactions accurately in the EMR and review team documentation for compliance.
Moments Hospice is a hospice care provider dedicated to delivering compassionate, patient-centered end-of-life support. The organization fosters a structured, supportive culture with experienced leadership and opportunities for internal growth.
Provide front-line support to community callers seeking healthcare-related information, applying physiological, psychosocial, and spiritual knowledge.
Triage caller conditions using protocol-driven guidance to direct them to the appropriate level of care.
Communicate effectively with care team members to ensure caller needs are met in a timely manner.
Munson Healthcare is northern Michigan's largest healthcare system with eight award-winning community hospitals serving over half a million residents across 29 counties. The culture emphasizes excellence, teamness, positivity, creativity, and commitment to exceptional experiences for patients and each other.
Assess and coordinate care for members, ensuring continuity and person-centered service plans.
Manage a caseload of 20-30 calls per day, including crisis calls, and lead interdisciplinary care teams.
Coach and mentor less experienced Care Managers to support team development.
Integrated Resources, Inc. is a workforce solutions company that delivers strategic talent management services. Founded in 1996, the company has grown steadily and focuses on matching qualified professionals with employers, building long-term partnerships based on performance and integrity.
You will serve as a critical liaison between patients, providers, care teams, and community resources to ensure continuity of care.
You will create and promote adherence to treatment plans developed by healthcare providers.
You will assess patients' unmet health and social needs and connect them to relevant community resources.
Point C is a national third-party administrator that delivers customized self-funded benefit programs. We are a mission-driven company focused on innovative cost containment strategies and driving down plan costs.
Strategically assess, plan, and facilitate comprehensive care across the continuum for high-risk patients.
Collaborate with physicians, nursing, insurers, and post-acute providers to ensure timely transitions.
Work remotely from California, using provided equipment, with potential weekend/holiday coverage.
Dignity Health Management Services provides integrated managed care administrative and clinical services to medical groups, hospitals, and health plans. It is part of CommonSpirit Health, one of the largest nonprofit health systems in the US, with a focus on coordinated patient care and community health.
Conduct age-appropriate history and virtual exams for patients of all ages.
Evaluate, diagnose, and treat a broad range of acute, chronic, and mental health conditions.
Develop and document treatment plans, counsel patients, and maintain knowledge of clinical best practices.
Included Health is a healthcare company delivering integrated virtual care and navigation. It is an equal opportunity employer committed to raising the standard of healthcare for everyone.
Provide high quality, prompt assistance with triaging and coordination of transfers from other facilities.
Monitor and respond to triage needs, completing direct referral acceptance process.
Collaborate closely with referral sources, physicians, and nurses to ensure effective communication.
PAM Health provides specialty healthcare services for chronically and critically ill patients requiring extended hospital care. They have over 80 hospital locations and employ over 11,000 people, fostering a collaborative and compassionate culture.
Conduct outbound phone outreach and answer inbound calls to connect eligible members to RightMove's virtual MSK care.
Educate patients on available care options, verify eligibility, and schedule initial clinical evaluations.
Accurately document all patient interactions in CRM systems and escalate complex issues to internal teams.
RightMove is a fast-growing digital health startup delivering best-in-class musculoskeletal (MSK) care through a value-based, virtual model. We are backed by the #1 orthopedic hospital in the world and focus on improving outcomes and reducing unnecessary healthcare costs.