Rapid Response Care Advocate

Mira Mace

Remote regions

US

Salary range

$20–$30/hr

Benefits

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What You'll Do:

  • Take cases that are already triaged by the healthcare ops team and build an execution plan.
  • Work the plan using provided resource directories and find your own when needed.
  • Keep ops informed, call the patient with progress, and document everything accurately.

Who You Are:

  • Deeply empathetic, wired with urgency, and relentless in solving problems.
  • A planner who acts, turning messy cases into concrete next steps.
  • A clear communicator on the phone and in writing who builds trust fast.

Qualifications:

  • Active LPN/LVN license, CHW certification, or equivalent patient-navigation experience.
  • 2+ years of patient- or community-facing support experience.
  • Working knowledge of the U.S. healthcare system and insurance.

The Arrangement:

  • Remote 1099 independent contractor role covering 24/7 with at least 20 hours per week.
  • Shifts include evenings, weekends, and holidays plus on-call rotation.
  • Rate is $20–$30 per hour depending on experience and qualifications.

Mira Mace

Mira Mace is a venture-backed company on a mission to help people navigate a complicated healthcare system with clarity and confidence. They pair people-centered navigation with technology, and their advocates cut through insurance denials, medication costs, and paperwork so patients get what they need without fighting alone.

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