Conduct comprehensive member needs assessments and coordinate care plans, referrals, and follow-up activities with payer care management teams.
Build trusted relationships with members through compassionate, culturally responsive communication and motivational techniques.
Perform outreach by phone, text, and email while maintaining accurate documentation and escalating high-risk concerns when needed.
Mae Health improves maternal health outcomes by helping mothers, babies, and families access compassionate, culturally responsive healthcare and community-based support. The company builds a talent pool of qualified Care Coordinators to support members across Medicaid health plan partnerships, with a culture rooted in solution-oriented, curious, mission-connected, and data-driven values.
Develop and implement education programs to improve coding and documentation practices.
Audit clinical documentation for compliance with AMA and CMS guidelines.
Provide training and guidance to providers, clinical staff, coders, and billing specialists.
UnityPoint Health is a healthcare system serving Iowa, Illinois, and Wisconsin. It is recognized as a top workplace in healthcare and promotes a culture of belonging, support, and professional development.
Conduct outbound calls with patients in English and Spanish to gather detailed medical and injury histories.
Document information accurately using structured templates and review medical records for completeness and consistency.
Organize and standardize medical information and partner with operations to improve processes and quality.
Indigo builds the best care experience in healthcare, helping physicians achieve independence by making it easier to start, operate, and grow their practices. The company is about 30 people and growing rapidly, with a culture that values deep thinking, speed, craftsmanship, and putting customers first.