Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.

Primarily responsible for converting inquiries into scheduled admissions at Acadia facilities, and maintaining communications between the organization, referral source, patient and family. Support multiple facilities’ admissions functions within a given region to promptly assist clients and their family’s seeking treatment.

This position is responsible for timely, accurate and comprehensive review of diagnoses and procedure services, verifying charges and assigns valid ICD-10 and CPT codes, as appropriate, to ensure optimal reimbursement and regulatory compliance. Responsibilities include analyzing and coding complex cases and identifying trends/ problems in medical documentation.