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About the Role:
- This is a remote, overnight position supporting Cooper 365, providing both clinical and administrative leadership.
- Serve as the liaison for clinicians, patients, and the care team to ensure access to care is met.
Key Responsibilities:
- Handle all Cooper 365 phone matters, including scheduling, check-in/out, and resolving patient complaints.
- Provide medical assistant support including vitals, EHR maintenance, and document scanning.
- Process referrals, recertifications, prior authorizations, and new patient contracts.
Qualifications:
- Certified Medical Assistant with 3-5 years of customer service experience.
- Strong medical terminology, EHR knowledge, and excellent communication skills.
- Ability to work independently, problem-solve, and demonstrate leadership aptitude.
What We Offer:
- Competitive hourly rates and comprehensive benefits.
- Opportunities for professional development and career growth.
Cooper University Health Care
Cooper University Health Care is a healthcare provider committed to delivering extraordinary care through clinical innovation and advanced technologies. It offers a comprehensive benefits program and opportunities for professional growth, positioning itself as a top employer in South Jersey.