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Responsibilities:
- Support clinicians with patient coordination tasks including pharmacy communication, prescription support, referrals, prior authorizations, scheduling, and follow-up outreach.
- Provide empathetic, patient-centered communication internally and externally, and accurately document tasks in the EHR.
- Identify workflow issues, escalate when needed, participate in team huddles, and ensure HIPAA compliance.
Qualifications:
- Certified or Registered Medical Assistant (CMA, RMA, or equivalent) with at least 3 years of experience.
- At least 1 year of telemedicine experience and comfort working independently with high-volume patient interactions.
- Proficient in telehealth platforms, EHR systems, and adaptable to AI-driven tools, with excellent communication and organizational skills.
Compensation and Benefits:
- Pay range of $18 - $21 per hour, eligible for 15% differential on weekends.
- Comprehensive medical, dental, and vision coverage, flexible spending plans, generous PTO, floating holidays, and parental leave.
- 401k plan with employer matching and a 100% remote work environment.
Curai
Curai is a healthcare company that harnesses artificial intelligence and clinical expertise to make high-quality primary care more affordable, accessible, and effective. They are a mission-driven, remote team committed to diversity and inclusion.