Patient Care Coordinator

Responsibilities:

• Take inbound calls from patients, providers, and members to assist with healthcare needs, insurance questions, and triage support.
• Provide empathetic, patient-focused service in a remote environment, managing calls that may involve emergent situations.

Qualifications:

• High School Diploma or GED required; healthcare experience (medical front office, PBX, medical assistant, etc.) required.
• Strong computer skills, including Microsoft Outlook and Word; ability to provide two 22-inch monitors with HDMI and DisplayPort.

Compensation & Benefits:

• Hourly wage of $15.00 per hour, plus comprehensive benefits including health, dental, vision, 401(k) with company match, PTO, holidays, FSAs, and wellness programs.
• Career development opportunities and a supportive remote work culture.

About Carenet Health:

• For more than 30 years, Carenet Health has pioneered advancements in healthcare consumer engagement, interacting with 1 in 3 Americans every day.
• We integrate human touch with data-driven technology to make healthcare better for all, fostering an entrepreneurial spirit and market-leading performance.