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Responsibilities:
- Handle inbound and outbound calls for patient scheduling and general inquiries.
- Document interactions using web-based technology and escalate issues as needed.
- Collaborate with team members to deliver VIP customer service.
Qualifications:
- High school diploma or GED required.
- Minimum 2 years of customer service experience, preferably in a call center.
- Experience in a fast-paced healthcare setting highly preferred.
Compensation and Benefits:
- Pay range: $17.00 - $24.26 per hour.
- Comprehensive benefits package including medical, dental, vision, and 401(k).
- Career development and advancement opportunities.
ChenMed
ChenMed is a family-owned, physician-led organization transforming healthcare for seniors by providing superior primary care to moderate-to-low-income populations. The company is rapidly expanding and offers great compensation, comprehensive benefits, and career development opportunities.