Ambience Healthcare

1 open remote positions

Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by removing administrative burdens for providers. It is a fast-growing startup backed by top venture firms, ranked #1 in KLAS Research, and recognized by Fast Company and LinkedIn as a top startup in 2024 and 2025, with a high-ownership culture.

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Open Positions

Clinician Support Specialist

US Unlimited PTO

  • Serve as primary clinician support contact for Ambience's AI documentation tools, resolving technical issues via Intercom and email with empathy.
  • Diagnose and fix complex platform, EHR integration, and user configuration issues, escalating as needed to Engineering and Product teams.
  • Build and maintain support resources, respond to on-call alerts, and contribute to reporting on CSAT, FCR, and handling times.

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