Ambience Healthcare

1 open remote positions

Ambience Healthcare builds an AI intelligence platform that restores humanity to healthcare by reducing administrative burden for clinicians. Backed by top VCs and ranked #1 for improving clinician experience, the company values candor, positivity, and deep thought, and is recognized as a LinkedIn Top Startup.

Salary Distribution 1 of 1 jobs

PTO Distribution 1 of 1 jobs

Unlimited PTO 1 jobs (100%)

Benefits Overview 1 of 1 jobs

401(k) (1) Dental (1) Flexible Time Off (1) Holiday Shutdown (1) Medical (1) Parental Leave (1) Vision (1)

Open Positions

$36–$50/hr
US Unlimited PTO

  • Serve as frontline support for clinicians using Ambience's AI documentation platform, diagnosing technical issues and providing empathetic resolutions.
  • Identify recurring issue patterns and create troubleshooting guides, FAQs, and SOPs to improve support workflows.
  • Respond to on-call escalations and contribute to reporting on CSAT, resolution rates, and handling times.