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About the Role:

  • Serve as first point of contact for customers, visitors, and internal teams remotely.
  • Handle incoming calls and messages, provide basic information, and route requests.

What You Will Do:

  • Answer incoming calls, messages, and general inquiries.
  • Schedule appointments and coordinate basic requests.
  • Maintain contact information and administrative records.

What We Look For:

  • Previous experience in reception, customer service, or administration.
  • Professional communication and strong organization skills.
  • Reliable internet connection and ability to work independently.

Bilgewater Group

Bilgewater Group is a Chicago-based diversified services company with two core divisions: food service and care. Founded in 2003, the company operates a network of quick-service and counter-service locations across the Chicagoland area, serving thousands of customers daily.

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