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Responsibilities:
- Conduct up to 40 patient calls daily with empathy and precision.
- Manage radiology appointment scheduling and patient record creation.
- Coordinate multidisciplinary care pathways for patients aged 50–77.
Qualifications:
- High School Diploma or equivalent; call center experience preferred.
- Strong interpersonal skills and ability to navigate Epic, Eon, Teams, and Webex.
- Dependable, punctual, and able to work independently in a high-volume environment.
What We Offer:
- Opportunity to grow your career through collaboration and mission-driven work.
- Continuous learning and professional development in a dynamic healthcare environment.
Henry Ford Health
Henry Ford Health partners with millions on their health journey, offering a full continuum of services from primary to complex care. With 13 hospitals and hundreds of locations, it is a respected academic medical center fostering a collaborative, mission-driven culture.