Radiology Scheduler

Responsibilities:

• Manage inbound and outbound patient interactions to support scheduling and coordination of diagnostic imaging services.
• Schedule, reschedule, cancel, and confirm patient appointments across multiple service lines including CT, MRI, mammography, and more.
• Accurately document all patient interactions and appointment details in appropriate systems and CRM platforms.

Qualifications:

• High school diploma or GED required; six months of healthcare contact center or customer service experience preferred.
• Strong verbal communication skills with empathy and professionalism; ability to multitask in a fast-paced environment.
• Must have reliable home office setup and ability to adhere to HIPAA and data privacy standards.

Compensation & Benefits:

• Wage of $16.00 per hour with comprehensive benefits package.
• Benefits include health, dental, vision insurance, 401(k) with company match, paid time off, and holidays.
• Additional perks include flexible spending accounts, employee wellness programs, and career development opportunities.

Additional Information:

• Remote position with flexibility to work evenings, weekends, or holidays as needed.
• Completion of assessments may be required; unauthorized completion will result in disqualification.
• Carenet Health is an Equal Opportunity Employer committed to diversity and inclusion.