Medical Records and Customer Support Spec

Accountabilities:

• Process medical record requests accurately and efficiently according to established procedures.
• Manage incoming requests through multiple channels and ensure timely completion within required service timelines.
• Respond to patient questions and requests through phone communication with professionalism and empathy.

Requirements:

• Strong attention to detail and ability to handle confidential information responsibly.
• Ability to learn quickly and adapt to new systems, workflows, and processes.
• Dependable work ethic with strong follow-through and accountability.

Benefits:

• Hourly compensation range of $16.00 to $16.50.
• Remote work opportunity.
• Medical, dental, and vision insurance options.