CPC Processor Customer Support

Accountabilities:

• Respond to release of information-related calls, emails, and written inquiries promptly, accurately, and professionally.
• Record all interactions, resolutions, and relevant details accurately within internal software systems.
• Coordinate with internal teams and external stakeholders to address requests and ensure service expectations are met.

Requirements:

• High school diploma or equivalent required.
• Previous experience with multi-line phone systems and customer support environments required.
• Experience in healthcare, medical records, or data entry preferred.

Benefits:

• Competitive hourly compensation ranging from $15 to $18.32 USD per hour.
• Remote work flexibility with reliable internet access required.
• Healthcare benefits, paid time off, and professional development opportunities.