Coordinate field operations and manage technician schedules to ensure timely service resolution.
Monitor technician availability, assign jobs, and respond to priority alarms and escalations.
Communicate ETA updates to internal teams and customers, and document job status in tracking systems.
Qualfon delivers engaging interactions and positive experiences, aiming to help people pursue their total vocation. The company focuses on creating job opportunities and being a partner of choice for clients.
Support the onboarding, activation, and ongoing management of mobile service accounts by partnering with Inside Sales and Operations.
Oversee scheduling and capacity management for company truck calendars to ensure optimal utilization.
Coordinate cross-departmental communication between Industrial and DTC teams to facilitate new-account activation and conversion.
Red Wing Shoe Company is a global footwear company headquartered in Red Wing, Minnesota. They have 2,300 employees worldwide and maintain a close-knit family atmosphere with a focus on innovation and employee engagement.
Manage tutoring session reports, user rostering, and scheduling to ensure operational accuracy.
Coordinate tutor substitutions, onboarding, and cross-functional issue resolution.
Identify opportunities to improve workflows and maintain strong communication with leadership.
They operate an online tutoring marketplace connecting students with tutors. They are a growing, education-focused organization with a collaborative, team-oriented culture.
Manage end-to-end administrative coordination of glass installation projects, including customer intake, scheduling, ordering, and invoicing.
Act as central liaison between customers, estimators, technicians, and vendors to ensure smooth project progression.
Oversee schedule management, quality control, and process improvement while working independently from a remote home office.
The company provides residential and commercial glass installation services, managing end-to-end project coordination. Though company size is not specified, the culture emphasizes accuracy, initiative, organization, and problem-solving, with a focus on operational efficiency.
Provide day-to-day administrative support to the Technology team, coordinating meetings, calendars, agendas, and follow-ups.
Maintain team documentation, trackers, internal records, and organize project materials and reports.
Support onboarding, offboarding, and communication between Technology and other internal teams.
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions, streamline operations, and get more value from their data. They offer a remote-first working environment and professional development opportunities.
Manage daily scheduling, dispatching, and routing for field technicians to optimize efficiency and meet SLA commitments.
Serve as the primary point of contact for technicians and coordinate with project managers for resource allocation.
Monitor and manage the full lifecycle of service tickets, ensuring accuracy and timely resolution.
i2G specializes in advanced physical electronic security and life safety solutions, including surveillance, access control, and anti-drone technologies. They are a growing company with a focus on innovation and customer service, recently strengthened by a strategic investment from Kastle Systems.
Enter and track work orders through the property management system to ensure accurate and timely documentation.
Communicate and coordinate planned service visits with residents, contractors, and maintenance teams.
Maintain working knowledge of accounting and control concepts, including purchase order creation and invoice processing.
Corvias is a company that develops solutions through partnership, focusing on solving partners' systematic challenges and building resilient communities. They foster a culture of caring, purposeful, diverse, and courageous individuals who are committed to making a difference for their partners.
Coordinate vehicle releases and pickups by contacting body shops, vehicle owners, and insurance companies.
Maintain accurate records and documentation of all customer interactions and authorizations.
Meet daily performance targets of 100+ calls and 60+ live lots while ensuring professional service.
The company provides vehicle release and pickup coordination services for a variety of clients. It operates as a remote-first organization with a collaborative virtual team culture that emphasizes clear goals and consistent processes.
Review expense and timesheet coding, manage work orders, and provide customer follow-up support.
Assist in developing and maintaining installation project schedules with optimized resource allocation.
Conduct audits to ensure asset-to-tracker matches are correct and support customer implementation planning.
Tenna empowers customers to control their mixed assets anytime, anywhere on one comprehensive platform. The Tenna team is quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.
Handle inbound and outbound calls to schedule no-cost In-Home Health Assessments, engaging members professionally and identifying their needs.
Use active listening, empathy, and strong communication to address concerns, de-escalate difficult interactions, and guide callers to appropriate solutions.
Meet performance metrics, follow call scripts and procedures, and accurately document interactions using contact center software and databases.
This partner company connects members with no-cost In-Home Health Assessments through a remote contact center. The team is target-driven and service-oriented, offering a flexible remote work environment with ongoing training and support.
Answer incoming calls, messages, and general inquiries.
Provide basic information and assistance to customers.
Direct calls and requests to the appropriate team or location.
Bilgewater Group is a Chicago-based diversified services company with two core divisions: food service and care. Founded in 2003, the company operates a network of quick-service and counter-service locations across the Chicagoland area, serving thousands of customers daily.
Manage inbound inquiries, onboarding, and appointment scheduling for exhibitors and sponsors.
Coordinate contracts, payments, and event deliverables to keep sales processes on track.
Collaborate cross-functionally with Sales, Events, Marketing, and Billing teams.
This company manages a portfolio of internal events and exhibitor sponsor sales. It operates as a global, remote-first organization with distributed teams across multiple countries.
Serve as primary point of contact for clients, managing inbound and outbound communications with professionalism.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Utilize web-based tools to efficiently resolve inquiries and ensure seamless customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP is a force for good in communities and for clients.
Manage partner communications, shared inboxes, and ServiceNow support for the Claims team within the HQR contract.
Coordinate operational activities across Product, Engineering, and CMS stakeholders to ensure inquiries are routed and resolved.
Develop knowledge management documentation and process improvements to streamline recurring support needs.
Bellese is a mission-driven digital services company committed to pioneering innovative technology solutions in civic healthcare. Operating with a collaborative, remote-first culture, they focus on making a meaningful impact on public health outcomes through service design and product thinking.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Enter, update, and maintain information in spreadsheets and internal systems
Organize digital documents and records
Bilgewater Group is a Chicago-based diversified services company with two core divisions: food service and care. Founded in 2003, we operate a network of quick-service locations and serve thousands of customers daily.
Handle inbound calls efficiently, schedule/reschedule appointments, and complete daily administrative tasks for the Call Center support team.
Provide excellent customer service with a professional, confidential work ethic and knowledge of HIPAA regulations.
Work remotely from approved states (PA, MD, VA, DC, FL, GA) with reliable internet and a quiet dedicated space.
Vision Innovation Partners exists to protect and restore vision. The company offers a culture centered on its Shared Values – PATIENTS, with opportunities for growth and development.
Respond to incoming calls, emails, and inquiries professionally and promptly.
Review and qualify incoming inquiries, gather project details, and coordinate calls with appropriate team members.
Maintain accurate records of inquiries, communications, and follow-up activities.
Bitarchitects is a premier architecture, engineering, and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. They offer fully integrated services covering every phase of a project, from design through execution, and pride themselves on being a dynamic and fast-growing company.
Schedule and coordinate diagnostic imaging services across multiple modalities for patients in a remote contact center environment.
Manage high-volume inbound and outbound interactions with empathy, accuracy, and strict HIPAA compliance.
Navigate multiple systems simultaneously while maintaining productivity and quality standards.
Carenet Health is a healthcare services company that provides patient engagement and clinical support solutions. We foster collaboration, creativity, and innovation, and are committed to empowering growth through trust, opportunity, and accountability.