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Responsibilities:
- Contact body shops to confirm vehicle pickup information and obtain vehicle release authorizations.
- Communicate with vehicle owners to secure releases and coordinate transportation.
- Maintain accurate notes in internal systems regarding vehicle status and follow-up actions.
Requirements:
- At least 1 year of office support experience in a customer service role.
- Excellent verbal and written communication skills with confidence handling frequent phone conversations.
- Proficiency with Microsoft Office Suite and typing speed of approximately 45 words per minute.
Benefits:
- 100% remote work arrangement with company-provided equipment.
- Medical, dental, and vision coverage with 401(k) plan and company matching.
- Vacation and sick pay, paid company holidays, and employee discounts.
Partner Company
The company provides vehicle release and pickup coordination services for a variety of clients. It operates as a remote-first organization with a collaborative virtual team culture that emphasizes clear goals and consistent processes.