Customer Service, Contracts Administrator

Role Responsibilities:

• Process and balance incoming contracts and payments into the administrative system, reviewing eligibility and standard guidelines.
• Make contract corrections per dealer requests and update system notes for emails and calls.
• Assist with cancellations, provide quotes, and manage ACH remittances and incoming checks.

Qualifications:

• High school diploma or equivalent with at least 2 years of basic administrative experience.
• Ability to type 10,000 keystrokes alphanumeric with 90% accuracy and proficiency in Microsoft Office programs.
• Detail oriented, organized, and excellent written and verbal communication skills.

Work Environment:

• Remote position with a schedule of Monday-Friday 8:00am-4:30pm PST, requiring frequent sitting and computer use.
• Ability to lift up to 25 pounds and perform basic math functions in a fast-paced environment.
• Collaborative team environment with opportunities for backup manager duties and yearly audit assistance.