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About the Role:
- Answer calls and emails about retirement plan transactions.
- Help participants initiate requests and resolve questions.
- Assist with data entry and other department duties.
Qualifications:
- Bachelor's degree required; bilingual is a plus.
- Strong organizational and multi-tasking skills.
- Customer service experience preferred but not required.
Compensation and Benefits:
- Earn $21-$25 per hour for a 40-hour week.
- Work fully remote from the USA with equipment supplied.
- Paid training and NIPA certification support.
Nova 401(k) Associates
Nova 401(k) Associates provides retirement plan administration and customer support services for plan participants and clients. We are a committed team that values clear communication and professional development.