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Role Overview:
- Handle phone and email inquiries as the first point of contact.
- Work fully remote, Monday-Friday, 9am-6pm EST.
Responsibilities:
- Communicate internally on client requests and escalate as needed.
- Assist Senior Account Managers and resolve conflicts professionally.
Qualifications:
- 1+ years in high-volume customer service with 10+ calls per hour.
- Strong computer skills with Google Workspace and excellent communication.
OPENLANE
OPENLANE is a technology company building a digital marketplace for used vehicles, providing data-driven insights to make wholesale easy. It has about 5,000 employees and a culture of curiosity, collaboration, and entrepreneurial spirit.