Patient Experience Representative
Benefits
6w PTO
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Benefits:
- Four weeks of paid time off and unlimited paid wellness days.
- Comprehensive health and benefits package including extended mental health coverage.
- 16 weeks of parental leave top-up and stock options for every employee.
Requirements:
- Excellent communication skills in English, with 2-3 years of customer service experience over phone and email.
- Outstanding organizational skills and ability to juggle multiple tasks.
- Experience with or passion for healthcare is an asset, but not required.
Work Environment:
- Monday to Friday, 12pm-8pm EST, fully remote position.
- Fast-paced startup environment with opportunities for growth into leadership roles.
- Collaborative team culture that values diversity, equity, and inclusion.
PocketHealth
PocketHealth is a patient-centric platform enabling hospitals and clinics across North America to share imaging records digitally with patients, instantly and securely. Servicing over 800 hospitals and clinics, the company fosters a culture that embraces diversity, equity, and inclusion, with a team focused on empowering patients.