Bilingual Contact Centre Agent

Accountabilities:

• Provide customer service and support in both English and French, ensuring clear and professional communication.
• Respond to customer inquiries through the contact centre and provide accurate, relevant information.
• Identify customer needs, listen carefully to concerns, and deliver appropriate assistance.

Requirements:

• High school diploma or equivalent; bachelor's degree preferred.
• At least 2 years of experience in customer service or contact centre operations.
• Strong spoken and written communication skills in English and French.

Benefits:

• Remote, work-from-home arrangement.
• Full-time employment with a collaborative, values-driven environment.
• Opportunities for professional growth and internal career mobility.