Provide accurate, timely, and empathetic responses to patient and healthcare professional inquiries.
Navigate websites, process temperature excursion updates, and log notes in the CRM system.

Requirements:

Fluency in English and French is mandatory.
At least 2 years of call center experience in pharmaceutical, biotech, medical, or commercial environments is preferred.

Benefits:

Health insurance, dental care, and life insurance after probation period.
2 weeks of paid vacation and fully provided equipment.

Work Conditions:

Full-time permanent position, fully remote within Canada.
Salary of $50,000 CAD per year, Monday to Friday shifts between 9:00 and 20:00 EST.

Alphanumeric

Alphanumeric is a recruiting company hiring on behalf of one of the world's largest pharmaceutical companies. They provide outsourced customer service support for diabetes, obesity, rare diseases, and cardiovascular and liver health products.

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