Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Proactively contact financial advisors through outbound calls, targeting at least 60 calls per day.
Use consultative, question-based selling to understand advisor needs and recommend tailored insurance solutions.
Execute targeted sales campaigns, maintain Salesforce records, and share market insights with the team.
A dynamic insurance sales team focused on building trusted relationships with financial advisors and driving business growth. The team operates in a fully remote, performance-driven environment that values employee well-being, collaboration, and continuous learning.
Manage medium-risk delinquent accounts to identify appropriate collections strategies.
Communicate with customers to explain payment options and build trusting relationships.
Collaborate with internal teams to resolve complex account situations and minimize financial losses.
This banking and financial services company focuses on helping customers with delinquent accounts find practical payment solutions. It fosters a customer-focused, collaborative culture and supports remote work across Canada.
Handle inbound reservation calls in English and French for luxury Accor properties.
Deliver personalized, empathetic service to create memorable guest experiences.
Use creativity and decision-making to recommend premium options that enhance stays.
Accor is a global hospitality group operating luxury hotels and resorts worldwide. The Global Reservation Centre fosters a diverse, inclusive culture where team members are passionate about sustainable and responsible hospitality.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Conduct clinical intakes by phone and refer clients to appropriate resources.
Ensure adherence to departmental protocols, best practices, and customer requirements.
Maintain complete case documentation and collaborate with internal teams.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, serving clients for over 40 years. Their solutions reach over 160 million lives in 200 countries, and 40% of Fortune 500 companies choose them.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Manage high volumes of inbound customer inquiries via phone, email, and chat in English and Spanish.
Resolve concerns related to billing, orders, refunds, exchanges, and system troubleshooting.
Maintain quality, productivity, and compliance standards while handling confidential information responsibly.
A partner company of Jobgether provides customer support for U.S. retail and e-commerce markets. They operate a fully remote, performance-driven environment focused on customer satisfaction, accountability, and compliance.
Respond to participant inquiries about employer-sponsored savings and retirement plans.
Assist clients with transactions such as withdrawals, deposits, and retirement rollovers.
Provide support and guidance while complying with internal policies and maintaining client relationships.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a People First culture focused on continuous learning, collaboration, and employee development.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Handle outbound and inbound member inquiries with professionalism, empathy, and efficiency.
Use motivational interviewing to explain program benefits and support enrollment.
Accurately document interactions and resolve concerns while maintaining HIPAA compliance.
Vida Health is a healthcare organization offering virtual health coaching and personalized programs to help members achieve their health goals. The company fosters a remote-first, member-focused culture and is committed to service excellence.
Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Provide responsive, professional customer support to English- and Spanish-speaking customers across the US and Canada.
Troubleshoot technical issues related to fleet management and transportation technology solutions.
Collaborate with teammates and use support tools to document, track, and resolve customer requests effectively.
They provide technology-driven fleet management and compliance solutions for transportation customers across the United States and Canada. They foster a collaborative remote environment focused on customer satisfaction and professional growth.
Own the full sales cycle from prospecting to close, building pipeline from zero.
Prospect into dental practices across Quebec, run demos, and manage multi-stakeholder deals.
Use CRM insights to forecast, identify bottlenecks, and pivot strategies in real-time.
The company is a SaaS platform that serves as the operating system for modern dental practices, helping them automate growth and improve patient experience. They are growing rapidly and expanding across Canada.
Professionally and warmly assist clients through inbound and outbound calls and approved communication channels.
Provide accurate case-status information, process explanations, and answers to FAQs using approved guidelines.
Work toward First Contact Resolution by addressing concerns, documenting interactions, and escalating when needed.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as a Best Place to Work, the firm fosters a collaborative, innovative, and high-accountability culture.
Collaborate with business leaders to design recruitment strategies for bilingual markets, ensuring inclusive candidate experiences.
Conduct full-cycle recruitment including sourcing, screening, and interviewing in English and French using Greenhouse ATS.
Drive diversity, equity, and inclusion initiatives while optimizing recruitment processes and metrics.
Momentum Financial Services Group is the team behind Money Mart, Canada's largest non-bank branch network, providing financial solutions for underserved communities. With over 40 years of experience, the company serves more than a million customers annually and fosters a culture of collaboration and responsible innovation.
Lead client-facing HRIS and payroll integration projects from kickoff to post-launch stabilization.
Translate business and operational requirements into clear technical documentation and data mappings.
Manage project plans, timelines, risks, and dependencies across multiple concurrent engagements.
Jobgether is an AI-powered job matching platform that connects top candidates with hiring companies. It uses objective, AI-based review to streamline recruitment and support career growth.