Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Provide bilingual (French/English) customer service through phone and online chat, assisting prospective and existing patients with their vision care needs.
Manage appointment scheduling, follow-ups, and patient records to optimize clinic calendars and drive engagement.
Meet performance targets for bookings and conversions while delivering high-quality, empathetic support and collaborating with the team.
This company operates a network of vision care clinics, providing personalized patient support and appointment scheduling. They foster a collaborative, inclusive culture focused on employee well-being and quality patient care, with a remote-first team environment.
Handle incoming and outgoing calls to assist customers with roadside assistance needs, ensuring their safety and moving plans.
Use multiple computer programs simultaneously while providing calm, empathetic, and solution-oriented support.
Work a flexible 40-hour schedule including weekends and holidays, following established procedures to meet quality metrics.
U-Haul provides do-it-yourself moving equipment and storage solutions. As a large company with thousands of employees, they emphasize a culture of health and wellness, offering comprehensive benefits to support their team.
Provide accurate, professional support to small-business banking clients in French and English.
Recommend suitable business banking products and financial solutions through needs-based conversations.
Work with internal partners to resolve complex issues and deliver a seamless client experience.
The hiring partner company provides business banking products and services to small-business clients across Canada. It offers a collaborative, inclusive remote culture with training, coaching, and professional development opportunities.
Coordinate patient support documentation and manage case updates to ensure timely reimbursement resolution.
Investigate routine reimbursement issues and maintain accurate case records for compliance and reporting.
Collaborate with internal teams, healthcare providers, and patients to facilitate effective case management.
This company provides patient support services, coordinating reimbursement processes and access to healthcare treatments across Canada. The organization fosters a collaborative, purpose-driven environment focused on operational efficiency and employee well-being.
Manage and grow a portfolio of client accounts in the steel fabrication industry, ensuring adoption, retention, and renewals.
Act as the main point of contact for clients, leading check-ins, business reviews, and identifying upsell opportunities.
Collaborate with sales, product, and support teams to drive client success and gather feedback for product improvement.
Eterio Realities builds augmented reality tools for industrial manufacturing, including FabStation, an AR-enabled manufacturing execution system used by 250+ fabrication shops worldwide. The company has a team of 30+ people across Canada and India, with a fully remote, collaborative culture focused on innovation.
Acquire new clients and maintain high-quality service for existing customers.
Prospect new clients, coordinate submissions, and prepare sales.
Follow up on sales progression and maintain the CRM database.
TRADER is a Canadian leader in digital automotive solutions, with its AutoSync platform supporting over 3,500 dealerships nationwide. As part of the AutoScout24 group, the company is shaping the future of automotive retail in Canada and beyond.
Respond to participant inquiries about employer-sponsored savings and retirement plans.
Assist clients with transactions such as withdrawals, deposits, and retirement rollovers.
Provide support and guidance while complying with internal policies and maintaining client relationships.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they prioritize a People First culture focused on continuous learning, collaboration, and employee development.
Serve as the primary point of contact for callers with a warm, professional presence.
Manage scheduling, gather client information, and route calls to the right teams.
Work fully remotely using RingCentral, Google Workspace, and client management platforms.
The company provides professional client support and administrative services through a fully remote team. It fosters a collaborative, distributed culture focused on warm communication and long-term career growth.
Deliver empathetic, high-quality customer support via phone, chat, and email to restaurant owners and guests.
Manage high-volume inbound interactions, resolve complex issues end-to-end, and document in Salesforce.
Collaborate with teammates in Slack to share knowledge and improve support processes.
Owner is an AI-native system that helps local business owners, starting with restaurants, manage their website, online ordering, CRM, and POS. It is a remote-first, global team in the low hundreds with top talent from companies like Shopify, HubSpot, and DoorDash.
Lead program launches and onboarding with a client-first mindset, ensuring smooth starts that align with each client's goals.
Build and maintain trust-based relationships across your portfolio, acting as the primary point of contact and strategic advisor in both French and English.
Develop a deep understanding of each account's goals, business landscape and decision-makers, and tailor resources and strategy accordingly.
Maple is Canada's leading on-demand healthcare platform, connecting patients with doctors and specialists. With over 8 million patients and 7,000 business partners, they empower bold thinking and aim to make an impact.
Provide client services support in both Spanish and English.
Work remotely with uncapped earning potential in a fast-growing company.
Bring leadership capabilities, a positive attitude, and a self-starter mindset.
Global Elite Empire Consultants is a third-party recruiting company connecting talent with opportunities. They offer a fully remote, growth-oriented culture with uncapped earning potential and leadership development.
Field customer inquiries and resolve questions, issues, and concerns via phone, email, chat, or social media.
De-escalate issues calmly, escalate when necessary, and track call information for auditing and reporting.
Meet sales objectives and provide feedback on call issues to improve service delivery.
TP is a leading global provider of digital business services, partnering with major brands to optimize operations through technology. With a global workforce of 500,000 across 300 languages, TP fosters an inclusive culture focused on career growth and community impact.
Handle inbound and outbound customer communications regarding insurance policies, billing, and policy changes.
Use active listening and empathy to resolve customer issues and identify cross-selling opportunities.
Maintain accurate records and ensure compliance while working remotely within a structured environment.
The company is an insurance provider offering products and services that help individuals and families protect what matters most. It fosters an inclusive, respectful workplace and values employees for their qualifications, contributions, and abilities.
Deliver high-quality bilingual customer support via phone, email, and live chat.
Resolve complaints, explain products/services, and maintain accurate records.
Collaborate with teams to meet service quality targets and escalate complex issues.
Jobgether is an AI-powered recruitment platform that connects candidates with hiring companies through unbiased matching. It emphasizes objective, fair review processes and supports remote work opportunities with a collaborative and growth-focused culture.
Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service.
Provide details on hotel amenities, pricing, and availability to help clients choose accommodations.
Manage reservation changes and maintain accurate records, communicating professionally via phone, email, and messaging.
Aisles & Abroad is a travel services company that helps clients book and manage hotel reservations remotely. They foster a supportive team culture and offer flexible schedules, training, and travel perks to their employees.
Consult customers on all questions related to our websites.
Work efficiently with customer requests to resolve issues and ensure retention.
Promote our websites and maintain high service quality.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.
Provide support to German- and English-speaking customers through chat and email.
Resolve issues related to orders, payments, shipping, returns, and account questions.
Meet quality, productivity, and customer satisfaction goals.
TalentPop is a fast-growing agency in the E-commerce industry, providing customer experience solutions for brands. They foster a supportive, remote-first culture with a global team, offering growth and development opportunities.
Handle incoming calls and provide timely responses to member and provider inquiries.
Document customer interactions in a CRM system and maintain accurate account history.
Collaborate with team members and make outbound calls to follow up on voicemail and support operational needs.
Qualfon is a global provider of omnichannel customer experience and business support solutions, supporting clients with call center, lead generation, and ecommerce services. The company aims to create job opportunities and foster a supportive, purpose-driven team culture.
Act as the frontline voice of Ruggable, delivering excellent consumer service via phone, chat, and email.
Provide timely resolution for inquiries about returns, cancellations, exchanges, orders, and products.
Partner with management and teammates to escalate issues and enhance the customer experience.
Ruggable is a venture-backed DTC e-commerce brand based in Los Angeles, known for patented washable rugs. The company has a loyal customer base and a collaborative team that delivers results in a fast-paced, high-growth environment.