Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Handle inbound customer inquiries and support requests in both French and English.
Proactively reach out to customers requiring assistance or account reviews.
Work in a fast-paced, scaling SaaS environment with a focus on retention and upselling.
Intiveo is a technology company that enhances patient care through innovative software solutions. They are a collaborative team of innovative minds, recognized as one of Canada's Top 100 Employers, with a culture that values stewardship, collaboration, and continuous development.
Handle incoming and outgoing calls to assist customers with roadside assistance needs, ensuring their safety and moving plans.
Use multiple computer programs simultaneously while providing calm, empathetic, and solution-oriented support.
Work a flexible 40-hour schedule including weekends and holidays, following established procedures to meet quality metrics.
U-Haul provides do-it-yourself moving equipment and storage solutions. As a large company with thousands of employees, they emphasize a culture of health and wellness, offering comprehensive benefits to support their team.
Interact with customers via chat, email, phone, and social channels, solving problems with empathy.
Own each customer interaction from start to finish, ensuring clarity and confidence.
Become a product expert and share insights to improve the customer experience.
Quince is a manufacturer-to-consumer (M2C) retail brand providing high-quality essentials at low prices through direct partnerships with manufacturers. The company has a fast-paced, innovative culture where builders and creators challenge conventional thinking and own their work.
Review and format clients' press releases for grammatical and spelling errors under tight deadlines.
Support clients with requests and enquiries via phone and email, acting as their primary contact.
Assist with regulatory filings (SEDAR/EDGAR) and account maintenance tasks like email lists and multimedia libraries.
Notified is a technology partner dedicated to investor relations and public relations professionals, offering integrated platforms for press release distribution and media targeting. It is an affiliate of Equiniti, a global fintech with over 5,000 employees, and is powered by GlobeNewswire.
Provide escalated technology support and coaching to independent financial advisors across Quebec and Atlantic Canada.
Act as a liaison between advisors and internal support teams to coordinate complex issues and minimize business disruption.
Deliver guidance on cybersecurity, data management, and approved technology tools, with travel within Eastern Canada as required.
Our partner provides technology support and guidance to independent financial advisors across Eastern Canada. They foster a remote-first, flexible culture focused on employee wellbeing, inclusion, and professional growth.
Manage and grow a portfolio of client accounts in the steel fabrication industry, ensuring adoption, retention, and renewals.
Act as the main point of contact for clients, leading check-ins, business reviews, and identifying upsell opportunities.
Collaborate with sales, product, and support teams to drive client success and gather feedback for product improvement.
Eterio Realities builds augmented reality tools for industrial manufacturing, including FabStation, an AR-enabled manufacturing execution system used by 250+ fabrication shops worldwide. The company has a team of 30+ people across Canada and India, with a fully remote, collaborative culture focused on innovation.
Perform accounting duties including P2P process, bank reconciliations, and month-end close activities.
Analyze costs against budget and support cash management to improve financial visibility.
Contribute to special projects and collaborate with internal and external auditors.
MEDFAR Clinical Solutions provides a cloud-based Electronic Medical Record platform for clinics, founded to modernize healthcare through technology. As a fast-growing company, they emphasize a culture of transparency, collaboration, and innovation, with a global team.