Assist customers with inquiries via phone, email, and chat (tracing, tracking, etc.).
Schedule and confirm pickups, follow up on interline requests, and coordinate with departments to meet customer requirements.
Support sales efforts and work remotely from home with provided training and equipment.
We provide comprehensive transportation and logistics solutions for clients across North America. With 60 years of experience, we emphasize innovation, safety, and career development for our employees.
Provide professional, empathetic customer support to automotive customers regarding warranty, repairs, and vehicle features.
Resolve issues by listening actively, understanding concerns, and providing practical solutions.
Work remotely from anywhere in Canada with a flexible schedule and paid virtual training.
This company provides customer support services for a major automotive brand. They are a supportive, customer-focused organization with a remote team across Canada.
Answer inbound customer calls in French and English, classify requests, and book appointments using field management software.
Dispatch field technicians efficiently, coordinate daily schedules, and handle client communications.
Perform billing, invoice processing, and administrative support to keep operations running smoothly.
We are a growing plumbing and drainage services company based in the Greater Montreal area, serving residential, commercial, and institutional clients. We are building a modern, well-run operation with a focus on quality and treating our team members as long-term partners.
Handle inbound customer inquiries and support requests in both French and English.
Proactively reach out to customers requiring assistance or account reviews.
Work in a fast-paced, scaling SaaS environment with a focus on retention and upselling.
Intiveo is a technology company that enhances patient care through innovative software solutions. They are a collaborative team of innovative minds, recognized as one of Canada's Top 100 Employers, with a culture that values stewardship, collaboration, and continuous development.
Manage incoming service orders and use routing software to coordinate daily schedules across multiple service categories.
Analyze real-time operational data to adjust routes and proactively resolve issues to ensure service delivery.
Collaborate with operational leaders, drivers, and teams to maintain accurate schedules and reliable customer service.
Our partner company operates in the industrial dispatch and logistics sector. It offers stable employment, a strong emphasis on safety, and an inclusive workplace culture.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Interact with customers via chat, email, phone, and social channels, solving problems with empathy.
Own each customer interaction from start to finish, ensuring clarity and confidence.
Become a product expert and share insights to improve the customer experience.
Quince is a manufacturer-to-consumer (M2C) retail brand providing high-quality essentials at low prices through direct partnerships with manufacturers. The company has a fast-paced, innovative culture where builders and creators challenge conventional thinking and own their work.
Respond to inbound leads and convert qualified prospects into booked demos through multiple channels.
Build and execute outbound prospecting sequences targeting relevant retail businesses.
Maintain accurate CRM records and share insights with the revenue team.
This company is a fast-growing B2B marketplace focused on expanding access to modern commerce. With a globally distributed revenue team, it fosters a collaborative, low-hierarchy, and international culture.
Provide professional, empathetic customer support via inbound calls regarding vehicle ownership inquiries and complaints.
Research concerns, coordinate with dealerships, and guide customers through recalls, warranty, and connected services.
Use strong communication and problem-solving skills to resolve issues and ensure a positive customer experience.
VXI is a customer experience and business process outsourcing company with a world-class contact center. They employ a diverse, inclusive team focused on growth and delivering exceptional service.
Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive customer value realization and product adoption through success planning and strategic engagements.
Identify upsell and cross-sell opportunities and lead executive business reviews with C-level stakeholders.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With over 40 years of heritage, they are an agile, fast-growing company that empowers employees with autonomy and focuses on improving how people work.
Conduct research to identify potential leads and target accounts within the EMEA region.
Reach out to prospects via email, phone, and social media to initiate conversations and qualify leads.
Schedule meetings and demos for the sales team while exceeding monthly quotas of qualified appointments.
Traild is a high-growth SaaS company redefining how finance teams operate, combining AI, automation, and payments infrastructure to power the future of B2B finance. With rapid customer growth and global expansion across APAC, NA, and EMEA, the team is rapidly growing and has a world-class eNPS score of 68.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Research and compile three to five pre-screened resources for each client request, delivering them telephonically and via internet within two business days.
Provide resources in both English and Spanish, covering childcare, elder care, education, and personal convenience needs.
Document all work life packages in ComPsych databases and collaborate with the team to share findings and improve processes.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, providing end-to-end support to more than 75,000 customers across 200 countries. With over 40 years of experience, the company serves 40% of the Fortune 500 and is dedicated to helping individuals and organizations thrive.