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Responsibilities:
- Handle incoming and outgoing calls to assist customers with roadside assistance needs.
- Use multiple computer programs simultaneously while maintaining calm urgency and professionalism.
- Meet quality-related metrics and goals while ensuring customer safety.
Qualifications:
- Fluent in both French and English.
- Critical thinker with excellent verbal communication and listening skills.
- Ability to type while talking (40 WPM or higher) and navigate multiple programs.
Perks:
- Competitive hourly base pay of $17.50 with merit increases.
- Comprehensive benefits including medical, dental, vision, and 401(k).
- Career path planning and continued education opportunities.
U-Haul
U-Haul provides do-it-yourself moving equipment and storage solutions. As a large company with thousands of employees, they emphasize a culture of health and wellness, offering comprehensive benefits to support their team.