Customer Success Manager (French Speaking)

Unit4

Remote regions

Europe

Salary range

$51,566–$60,288/yr

Benefits

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Job Summary:

  • Unit4 is a cloud ERP company focused on helping mid-market people-centric organisations thrive.
  • This role is about driving customer retention, expansion, and successful outcomes.

Responsibilities:

  • Act as the primary point of contact within Customer Success, managing risk and supporting retention.
  • Develop and maintain success plans aligned to customer strategic objectives and expected outcomes.
  • Lead executive business reviews and strategic conversations with C-level stakeholders.

Qualifications:

  • Fluent in English and French with excellent communication and relationship management skills.
  • Experience in a customer-facing role in cloud software, ideally with ERP, HCM, or financial planning software.
  • Ability to lead through influence and trust, with a passion for building strong customer relationships.

Benefits:

  • Flexible Leave Paid Time Off and remote working opportunities.
  • Global Wellbeing Days and a people-first community with Employee Resource Groups.

Unit4

Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With over 40 years of heritage, they are an agile, fast-growing company that empowers employees with autonomy and focuses on improving how people work.

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