Similar Jobs
See allDigital Customer Success Manager
Superhuman
Global
Customer Success
Sales
Account Management
Customer Success Associate (German/Italian)
Finom
Europe
Sales
Account Management
Customer Success
Senior Customer Success Manager
Conexiom
North America
Customer Success
Account Management
Data Analysis
Multilingual Customer Success Manager (Portuguese & Spanish)
Keeper Security
US
Portuguese
Spanish
Customer Success
Customer Success Manager (US)
Phrase
US
Customer Success
Account Management
CRM
Role Overview:
- Partner with technical hiring and engineering leaders to ensure measurable value from the platform.
- Drive retention, expansion, and advocacy across a strategic book of EMEA accounts.
- Be the CS voice for the region, reporting to the VP of Customer Success.
Responsibilities:
- Own renewal conversations end to end, including negotiation, in close partnership with Sales.
- Identify and drive expansion opportunities alongside Sales.
- Monitor account health through usage data and qualitative signals.
Requirements:
- 5+ years in customer success, account management, or strategic consulting, ideally in SaaS.
- Bilingual English/French at a business and executive level.
- Proven experience managing executive relationships with a consultative approach.
Why CoderPad?:
- Global leader in technical interview space with 4,000+ customers.
- Use AI tools daily to work efficiently.
- Opportunity to shape product and CS decisions as the voice of the customer.
CoderPad
CoderPad is the global leader in technical interview software, helping companies assess engineering talent with an intuitive platform. With over 4,000 customers in 165+ countries, the company fosters a customer-centric culture and values collaboration and innovation.