Customer Success Associate (German/Italian)

Finom

Remote regions

Europe

Salary range

$25,920–$38,880/yr

Benefits

Similar Jobs

See all

About the Role:

  • Own a portfolio of high-value customers across European markets, treating it like a sales territory.
  • Drive revenue growth, retention, and product adoption while minimizing churn.

Responsibilities:

  • Actively manage accounts through multi-channel communication and build strong relationships with decision-makers.
  • Identify and execute upsell, cross-sell, and referral opportunities using account data and usage signals.
  • Monitor account health, maintain accurate Salesforce pipeline, and use AI tools for performance improvement.

Requirements:

  • Minimum 1-2 years in Sales, Account Management, or Customer Success in B2B SaaS or Fintech.
  • Strong communication and commercial focus, using data to make decisions and create urgency.
  • Native or perfect fluency in German or Italian, plus fluency in English.

What We Offer:

  • Full remote work from select European countries with a competitive base salary and annual bonus.
  • Stock options and the opportunity to work from Cyprus for a month via the Work & Swim program.
  • A supportive, innovative culture with resources for personal and professional development.

Finom

Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, the company fosters a culture of innovation and empowerment, encouraging bold ideas and swift implementation.

Apply for This Position