Customer Success Manager

Unit4

Remote regions

Europe

Benefits

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Key Responsibilities:

  • Act as the voice of the customer, turning insights into actions that improve outcomes and experience.
  • Drive customer value realization and increase product adoption through success plans and engagements.
  • Identify and drive new sales opportunities in collaboration with Sales, managing risk and retention.

Qualifications:

  • Passion for building strong customer relationships and driving retention and expansion.
  • Excellent communication skills and fluency in English; Swedish or Dutch a plus.
  • Experience in a customer-facing role in cloud software, with technical literacy and strategic thinking.

What We Offer:

  • A culture of trust and accountability with autonomy to succeed.
  • Flexible Leave Paid Time Off and remote working opportunities.
  • Growth opportunities and a commitment to sustainability and inclusion.

Unit4

Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organizations. With over 40 years of heritage, they are an agile, fast-growing company with a people-first culture built on trust and accountability.

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