- Conducting the end-to-end processing of issuing and acquiring chargebacks.
- Shaping and continuously refining Payment Operations processes from the ground up.
- Proactively communicating with clients and payment infrastructure providers.
Finom
13 open remote positions
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, they maintain a start-up culture focused on innovation and empowering employees.
Salary Distribution 1 of 13 jobs
$38,880
Min
$38,880
25th
$38,880
Median
$38,880
75th
$38,880
Max
Benefits Overview 9 of 13 jobs
Stock Options
(9)
Remote Work
(7)
Work & Swim Program
(5)
Work & Swim
(4)
Professional Development
(2)
Annual Bonus
(1)
Hybrid Work
(1)
Support
(1)
Open Positions
- Own and extend the offline evaluation suite for AI products, building datasets and metrics.
- Build online quality dashboards and close the production feedback loop by mining failure patterns.
- Translate numbers into clear decisions for Product and domain experts.
- Own and maintain the Operations data model, turning raw events into trusted data products.
- Partner directly with stakeholders to translate ambiguous requests into clear, documented metrics.
- Identify process improvements and tooling opportunities beyond just reporting numbers.
- Lead a team of AI engineers, setting technical direction and quality standards while staying hands-on in code.
- Own the architecture and end-to-end delivery of AI systems using LLMs, RAG, and agentic patterns.
- Drive evaluation, monitoring, and continuous improvement loops to ensure production-grade AI capabilities.
- Own end-to-end design for credit and cards domain, from discovery to shipping polished UI.
- Use research, data, and customer feedback to guide and defend design decisions.
- Collaborate cross-functionally with Product, Engineering, Analytics, and Research to define outcomes.
$25,920–$38,880/yr
- Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
- Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
- Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.
- Own the German market and build the partner ecosystem from the ground up.
- Sign high-impact partnership deals and design referral programs to drive customer growth.
- Work cross-functionally with Marketing, Sales, and Product to define the playbook for Germany.
- Establish and execute a robust enterprise risk management framework to support safe growth and regulatory readiness.
- Translate complex risk information into clear, actionable reporting for senior management and governance bodies.
- Define risk appetite, assess resilience under stress, and support capital and liquidity planning.
- Identify and analyze fraud incidents and trends using internal and external data to pinpoint anomalies.
- Drive improvements in key risk indicators and enhance fraud detection controls.
- Serve as a 2nd Line challenger and collaborate with stakeholders to mitigate risks.
- Own the architecture and design of reconciliation processes across SEPA, SWIFT, and card payment flows, driving automation and data quality.
- Build and automate vendor and regulatory reports, ensuring they reconcile with underlying datasets.
- Act as the internal subject-matter authority on reconciliation data and tooling, driving process improvement autonomously.
- Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth through proactive engagement and relationship building.
- Identify and execute upsell and cross-sell opportunities across Finom's product suite, using account data and usage signals to inform outreach priorities.
- Monitor account health, intervene early on at-risk accounts, and maintain clean pipeline tracking in Salesforce to minimize churn.
- Build and improve tools for employee lifecycle stages such as onboarding, performance cycles, and offboarding.
- Design and run employee surveys, gather feedback, and turn insights into product improvements.
- Automate workflows using Google Apps Script and n8n, and use AI tools to prototype and ship people products.
- Build and defend regulatory financial models for banking licence applications and capital planning across Europe.
- Drive strategic finance projects including business cases, board materials, and M&A support.
- Partner with VP of Finance on ad-hoc analysis and business partnering across functions.