- Qualify inbound leads and close deals, turning them into customers.
- Activate and engage customers by working closely with other teams.
- Track daily performance, always aiming for improvement, and be a Finom ambassador.
Finom
14 open remote positions
Finom is a European tech startup developing an all-in-one financial B2B solution that integrates banking, accounting, and invoicing. The company recently closed a €115 million Series C round and empowers employees with a start-up culture focused on innovation and impact.
Salary Distribution 2 of 14 jobs
$38,880
Min
$38,880
25th
$38,880
Median
$38,880
75th
$38,880
Max
Benefits Overview 9 of 14 jobs
Stock Options
(9)
Remote Work
(6)
Work & Swim Program
(5)
Work & Swim
(4)
Professional Development
(3)
Annual Bonus
(1)
Hybrid Work
(1)
Support
(1)
Open Positions
$25,920–$38,880/yr
- Actively manage a portfolio of high-value clients, driving revenue growth, retention, and product adoption through multi-channel communication.
- Build strong relationships with decision-makers, identify upsell and cross-sell opportunities, and prevent churn using data-driven insights.
- Maintain accurate Salesforce pipeline and activity tracking, leveraging AI tools to continuously improve performance.
- Own daily reconciliation monitoring, flagging and investigating breaks between bank cash and client balances.
- Resolve reconciliation breaks end-to-end, liaising with internal engineering and external banking partners.
- Maintain reporting and month-end close with high accuracy, supporting vendor and regulatory reporting.
- Conducting the end-to-end processing of issuing and acquiring chargebacks.
- Shaping and continuously refining Payment Operations processes from the ground up.
- Proactively communicating with clients and payment infrastructure providers.
- Own and extend the offline evaluation suite for AI products, building datasets and metrics.
- Build online quality dashboards and close the production feedback loop by mining failure patterns.
- Translate numbers into clear decisions for Product and domain experts.
- Own and maintain the Operations data model, turning raw events into trusted data products.
- Partner directly with stakeholders to translate ambiguous requests into clear, documented metrics.
- Identify process improvements and tooling opportunities beyond just reporting numbers.
- Lead a team of AI engineers, setting technical direction and quality standards while staying hands-on in code.
- Own the architecture and end-to-end delivery of AI systems using LLMs, RAG, and agentic patterns.
- Drive evaluation, monitoring, and continuous improvement loops to ensure production-grade AI capabilities.
- Own end-to-end design for credit and cards domain, from discovery to shipping polished UI.
- Use research, data, and customer feedback to guide and defend design decisions.
- Collaborate cross-functionally with Product, Engineering, Analytics, and Research to define outcomes.
$25,920–$38,880/yr
- Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
- Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
- Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.
- Own the German market and build the partner ecosystem from the ground up.
- Sign high-impact partnership deals and design referral programs to drive customer growth.
- Work cross-functionally with Marketing, Sales, and Product to define the playbook for Germany.
- Establish and execute a robust enterprise risk management framework to support safe growth and regulatory readiness.
- Translate complex risk information into clear, actionable reporting for senior management and governance bodies.
- Define risk appetite, assess resilience under stress, and support capital and liquidity planning.
- Identify and analyze fraud incidents and trends using internal and external data to pinpoint anomalies.
- Drive improvements in key risk indicators and enhance fraud detection controls.
- Serve as a 2nd Line challenger and collaborate with stakeholders to mitigate risks.
- Own the architecture and design of reconciliation processes across SEPA, SWIFT, and card payment flows, driving automation and data quality.
- Build and automate vendor and regulatory reports, ensuring they reconcile with underlying datasets.
- Act as the internal subject-matter authority on reconciliation data and tooling, driving process improvement autonomously.
- Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth through proactive engagement and relationship building.
- Identify and execute upsell and cross-sell opportunities across Finom's product suite, using account data and usage signals to inform outreach priorities.
- Monitor account health, intervene early on at-risk accounts, and maintain clean pipeline tracking in Salesforce to minimize churn.