As a Finom Account Manager, the candidate will be at the forefront of client engagement, responsible for cultivating strong, lasting connections with our business customers. The goal of the Account Management team is to drive revenue from our portfolio of corporate accounts over time, focused on building best in class client relationships and identifying value add upselling opportunities for your clients and ensuring they grow over time with Finom.
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Manage and grow an existing book of business, turning satisfied clients into raving fans and bigger revenue streams by understanding their business models, uncovering pain points, and offering solutions. You will be on the hook for retention and revenue growth goals, building trust with clients, leveraging Salesforce, Slack, AI tools, and other modern tech to track growth opportunities, and boosting efficiency.
Our Account Managers play a key role in the success of our clients and our business. This role will serve as a relationship manager, upsell clients on additional services, assist in the onboarding process, consult on industry best practices, and proactively raise churn risks and concerns. This role is ideal for team members who thrive in startup environments, enjoy building relationships, and love helping clients feel confident and supported.