As a Key Account Manager, you will play a decisive role in the growth of 360Learning's business. Your goal is to develop your portfolio and generate growth by managing around 100 existing customer accounts with employees from 100 to 2,500. You will prepare account reviews, conduct presentations, and manage business relationships with clients.

As a Sr. Renewal Analyst, you'll play a crucial role in managing subscription renewals, optimizing retention rates, and fostering strong client relationships. You'll handle high-level customer escalations, terminations, contract disputes, and other issues that threaten customer retention, working tirelessly to drive them to resolution.