Assist customers via phone, email, chat, and social media to ensure a positive experience.
Resolve inquiries efficiently using multiple systems and take ownership until resolution.
Maintain product knowledge and meet service level agreements while providing accurate information.
We provide finance and insurance solutions for the automotive industry, offering vehicle protection plans. With over 60 years of experience, we serve thousands of dealerships and financial institutions across the U.S.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Provide professional, empathetic customer support to automotive customers regarding warranty, repairs, and vehicle features.
Resolve issues by listening actively, understanding concerns, and providing practical solutions.
Work remotely from anywhere in Canada with a flexible schedule and paid virtual training.
This company provides customer support services for a major automotive brand. They are a supportive, customer-focused organization with a remote team across Canada.
Provide Tier I support and document issues into a ticket management system.
Analyze symptoms, determine urgency, and resolve or dispatch incidents to appropriate support groups.
Manage escalations and seek process improvements to enhance service delivery.
Long View is one of North America's most dynamic IT providers, fostering a culture of collaboration, innovation, and inclusion. With 90% of team members rating it a good or great place to work, the company values integrity, competence, value, and fun.
Handle high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear guidance on policies, payments, and coverage.
Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy.
Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions.
Kin makes homeowners insurance simpler and more affordable using data, technology, and human support. Founded in 2016, Kin is a remote-first employer with over 35 states, serving customers in 14 states, and recognized as a Best Place to Work and one of America's Best Customer Service Providers.
Engage with trial owners through primarily outbound calls and occasional inbound interactions.
Assist guests with booking reservations and purchasing package upgrades, enhancements, and travel protection plans.
Collect delinquent balances, ensure FDCPA compliance, and achieve performance metrics.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations. Recognized as a Best Company to Work For, we employ 9,000 Team Members and value creating a supportive, rewarding workplace.
Coordinate vehicle release and pickup by communicating with body shops, owners, and insurers.
Use DeCode This to search VINs and update vehicle files with accurate notes.
Meet daily performance goals, including 100+ calls and 60+ live lots, while participating in weekly team meetings.
Copart is a global leader in online vehicle auctions, using patented technology to connect sellers with over 750,000 buyers in 190+ countries. With more than 200 facilities worldwide, we foster a collaborative, innovative culture focused on diversity and employee growth.
Respond to inbound calls from existing customers to process service requests such as adding or removing vehicles and drivers.
Help customers with questions about insurance policies, coverages, and benefits, and make changes to existing policies.
Retain Jerry policyholders by actively finding solutions for customers at risk of cancellation.
Jerry.ai built the first app to manage all car ownership needs, from insurance shopping to repairs, and has grown to over 5 million customers since 2019. They are a remote-first team of 240+ employees, backed by Y Combinator, and have been profitable since 2024.
Interact directly with customers via phone to understand their needs and provide immediate solutions.
Analyze customer issues and build rapport to deliver tailored assistance and exceed satisfaction expectations.
Handle high-volume calls with composure and think creatively to resolve unprecedented problems.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and rewarding proven performers.
Coordinate vehicle releases and pickups by contacting body shops, vehicle owners, and insurance companies.
Maintain accurate records and documentation of all customer interactions and authorizations.
Meet daily performance targets of 100+ calls and 60+ live lots while ensuring professional service.
The company provides vehicle release and pickup coordination services for a variety of clients. It operates as a remote-first organization with a collaborative virtual team culture that emphasizes clear goals and consistent processes.
Manage multiple channel interactions professionally and efficiently.
Address provider inquiries with accuracy and focus on first call resolution.
Maintain positive relationships and exceed quality and productivity goals.
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association focused on improving the health and well-being of its members and communities. It has been consistently voted one of the Best Places to Work in PA and fosters a flexible, supportive culture with emphasis on professional growth and community involvement.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Respond to sales leads and inquiries, guiding customers through the car-buying process with honesty and transparency.
Leverage CarMax's inventory to recommend vehicles and assist with online sales, appraisals, financing, and delivery scheduling.
Achieve individual sales targets while providing exceptional customer service and ensuring a seamless transition from online to in-store.
CarMax is the nation's largest retailer of used cars, disrupting the auto industry with honest and transparent car-buying. With over 30,000 associates and 250 locations, it is recognized as a Fortune 100 Best Company to Work For, fostering a culture of innovation and community.
Provide friendly, professional, and timely support to customers via phone.
Use proprietary technology to connect customers with service providers.
Assess customer needs, build rapport, and deliver tailored solutions.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate community, committed to inclusivity and collaboration.
Act as central point of contact for automotive knowledge in roadside assistance, developing efficient repair and support processes.
Build and manage a central knowledge database, creating clear instructions and training materials for service agents and external partners.
Monitor training success and optimize communication between first and second level support while exploring new technologies like AI and AR.
Bosch Service Solutions Magdeburg GmbH specializes in service solutions across mobility, consumer goods, industrial technology, and energy. It is part of the global Bosch group and employs a team focused on innovation and quality.
Serve as the primary point of contact for incoming calls and after-hours HHA and PDN cases, ensuring clear communication between patients, families, caregivers, and staff.
Monitor caregiver attendance, respond to call-outs and missed visits, and coordinate coverage to maintain continuity of patient care.
Accurately document calls, attendance updates, and case-related information in HHA Exchange and other systems while maintaining HIPAA compliance.
One of our clients, a home care agency, is seeking a reliable and experienced Bilingual Receptionist / On-Call Weekend Coordinator to manage high call volumes and time-sensitive staffing matters. The company prioritizes patient care and efficiency, supporting a remote team environment.