Answer inbound calls, identify customer needs, and generate quotes to convert leads into booked trips.
Use Zoho CRM and other platforms to manage leads, track communication, and ensure accurate data collection.
Work closely with Sales and Customer Success teams to meet sales goals and support trip management.
Global Charter Services, Inc. (GCS) is the holding company for BusBank, Buster, CorporateShuttle.com and FestDrive, providing bus charter services with over 20 years of experience. GCS is headquartered in Chicago with offices in New York City, and staff based in many US states, operating as a mission-driven startup with an 'all hands on deck' culture.
Handle inbound and outbound customer interactions professionally, building rapport and identifying needs through effective discovery techniques.
Present and promote products, services, and membership benefits while tailoring recommendations to each customer's situation.
Identify potential retention opportunities by educating members on benefits and applying consultative strategies to strengthen loyalty.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion and diversity with unlimited career advancement opportunities.
Deliver standout customer experiences by handling inbound calls with high energy and genuine care.
Educate and advocate by uncovering savings or coverage gaps and translating complex policy details.
Guide and bind tailored policy packages across 55+ carrier partners and finalize coverage with ease.
Jerry.ai is an app that helps Americans manage car ownership, including insurance shopping, refinancing, safety, and repairs. Since launching in 2019, they have grown to over 5 million customers and are a profitable, remote-first company with offices in major cities.
Act as the first point of contact for customers via Phone, Email, and Chat, resolving issues and optimizing experiences.
Utilize technology tools and participate in training to support daily tasks and educate customers on products.
Complete documentation and manage customer data accurately, escalating issues as needed.
Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children. We offer meaningful work, constant learning, and a community guided by core values that promote inclusion and innovation.
Deliver professional and courteous service via phone, email, or web inquiries.
Identify opportunities for upselling and cross-selling to meet client needs.
Collaborate with team members and leadership to support customers throughout the full policy cycle.
Sutherland is a global digital transformation company that helps clients achieve greater agility and transform automated customer experiences. With over 35 years in business and a Great Place to Work certification, they foster a culture of problem-solving, relationship-building, and career growth.
Lead and support frontline Customer Solutions teams in a hybrid environment, focusing on exceptional customer experiences.
Coach and develop team members to grow skills and confidence as Scout scales.
Partner cross-functionally to improve processes and scale the support organization.
Scout Motors is reviving an iconic American vehicle brand, developing electric and range-extended pickup trucks and rugged SUVs. The company fosters an entrepreneurial, inclusive culture and empowers teams to innovate and build from the ground up.
Serve as the primary point of contact for customers via phone, resolving issues and guiding solutions.
Accurately document interactions and collaborate with departments to ensure positive experiences.
Exceed satisfaction goals with strong communication and problem-solving skills.
InteLogix is a trusted leader in providing innovative human capital solutions and exceptional services. With 19 global centers, they help 23 million people and their families simplify work and life, driven by teamwork and excellence.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Provide customer service support for business requests via phone, email, and online portal.
Process orders, returns, replacements, credits, and provide pricing and availability information.
Document service requests in CRM and monitor follow-ups to ensure timely resolution.
Allegion specializes in security around the doorway and beyond with over 14,000 employees globally. The company is committed to building a diverse and inclusive workplace and has been recognized with the Gallup Exceptional Workplace Award.
Act as a liaison between GM, dealerships, and partners to drive sales objectives.
Facilitate mentorship and consulting to ensure monthly and yearly sales targets are met.
Analyze market data and dealership performance to identify revenue opportunities.
General Motors is an automotive company with a vision of Zero Crashes, Zero Emissions, and Zero Congestion. They are a large global employer with a culture focused on inclusion and innovation.
Responsible for professional delivery, installation, and sustainment of MSX Express Service solutions.
Develop and maintain direct relationships with assigned dealers and attend regional meetings.
Implement action plans, conduct repair order analysis, and manage marketing and tire sales processes.
MSX International is a trusted partner to leading vehicle manufacturers and mobility organizations globally. With over 30 years of experience, the company has a global team and focuses on sales performance, repair optimization, and consumer engagement.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Provide exceptional inbound phone support to Copart Members throughout their membership lifecycle.
Resolve customer inquiries with a focus on first-call resolution and maintain professional communication.
Utilize company resources to gather information and offer solutions, meeting customer needs efficiently.
Copart is a technology leader and premier global online vehicle auction platform, connecting sellers to over 750,000 buyers in 190+ countries. With over 200 facilities worldwide, Copart fosters a diverse and inclusive culture where employees are encouraged to innovate and contribute meaningfully.
Educate dealers on the company's lending programs and how to maximize value for their dealership.
Build and expand the assigned territory by signing new dealerships and developing existing relationships.
Make regular dealer visits, cold calls, and maintain high customer satisfaction and retention.
GLS provides affordable auto financing through advanced analytics and technology to help families meet their transportation needs. The company has over 1,000 employees and fosters a culture of innovation and growth, recognized as one of the fastest-growing private companies in America.
Act as the primary point of contact for existing customers, focusing on retention, satisfaction, and growth.
Sell products and services virtually via phone, email, and video conferencing while managing client relationships.
Execute sales strategies, provide insights, and identify upsell opportunities to consistently meet quotas.
Cars Commerce simplifies the car buying and selling process through its marketplace and technology solutions. The company fosters a collaborative and innovative culture, emphasizes values like 'Rise Together' and 'Open to All', and was named one of Built In's 2026 Best Places to Work.
Communicate with members via phone and email, providing empathetic support and solutions.
Accurately document interactions and collaborate with the team to share best practices.
Handle a high volume of inbound calls with a solution mindset and people-focused approach.
Achieve is a leading digital personal finance company helping people move from struggling to thriving with personalized financial solutions. We have over 3,000 employees in mostly hybrid and remote roles across the United States, with a culture focused on empathy and inclusion.
Act as a consultant to assess goals, address questions, and present renewal options for paid-in-full clients.
Drive a high-volume auto-dialer environment, maintaining pitch quality across 100+ calls daily.
Use Salesforce to manage high-velocity lead queues and update records in real time for funnel management.
Forward Financing is a fintech company that unlocks capital for small businesses across America. Since 2012, it has provided over $4.8 billion in funding to more than 92,000 small businesses, with an A+ BBB rating and a remote-first culture.
Manage large amounts of incoming phone calls and internal transfers from other departments.
Identify and assess customers’ needs to achieve satisfaction through open and interactive communication.
Build sustainable relationships and trust with customers by providing accurate information and solving problems.
A1 Garage Door Service is the largest residential garage door service company in North America, operating in 40+ markets across 20 states. Founded in 2007, the company has a culture of ownership and customer focus, with a remote work environment and AI-guided interview process.
Conduct high-volume outreach (120–200 calls per day) to prior customers seeking additional capital.
Communicate via phone, email, and text to assist past clients with new financing applications.
Identify client needs, align them with product offerings, and transfer qualified prospects to Senior Sales Representatives.
Five Star Solutions is a fast-paced, high-growth INC 5000 company providing financial products. An equal opportunity employer with a diverse workforce, it fosters a professional culture and uses AI tools to support hiring.
Provides outstanding customer service and resolves inquiries via phone, email, or in person.
Supports dealership operations including billing, inventory, and training across multiple locations.
Travels at least 50% of the time to ensure consistent service standards and drive continuous improvement.
Packard Culligan Water is a family-owned dealership group providing water treatment products and services. They operate multiple locations with a culture focused on accountability, relationships, and exceeding expectations for customers and employees.