Automotive Operations Specialist

Role Overview:

• Serve as the lead liaison between MSX International and FCSD Zone Manager for Express Service solutions.
• Ensure consistent delivery, installation, and sustainment of prescribed solutions.

Key Responsibilities:

• Develop and maintain direct relationships with assigned dealers, attend quarterly regional meetings, and support launch planning.
• Create action plans, conduct repair order analysis, and oversee marketing and tire sales processes.
• Conduct operational reviews, provide visit summaries, and complete administrative tasks.

Qualifications:

• Aftermarket experience, preferably in retail tire store management.
• Excellent verbal and written communication skills, proficiency with Microsoft Office, and ability to analyze data.
• Bachelor's degree preferred; ability to train and influence sales personnel.

Work Environment:

• 80% travel required, including overnight travel; ability to work from home office or remote location.
• Field-based role with minimal supervision, requiring strong customer relationship and facilitation skills.