Handle inbound and outbound calls to up-sell products and services while ensuring first-call resolution.
Accurately document customer claims and research systems to find missing information.
Lead fact-finding discussions and actively listen to customers while following scripts and policies.
Voice Dream is a company that provides remote call center services, focusing on customer support and sales. The company fosters a dynamic team culture with dedicated colleagues and emphasizes career development and a professional work environment.
Handle inbound calls with professionalism, resolving issues and answering inquiries.
Troubleshoot technical problems and document interactions accurately.
Upsell products and services while maintaining a positive customer experience.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.
Answer questions about clients' services and products from home.
Make your own schedule based on family or other work commitments.
Earn bonuses starting from day one, with unlimited extra hours available.
NexusOP provides support services for large clients in the US and overseas, handling calls with existing customers. It is a company that offers flexible, part-time independent contractor roles with bonuses and extra hours.
Provide quality customer service by handling inbound and outbound calls professionally.
Take accurate notes, schedule appointments, and process orders with attention to detail.
Maintain multitasking abilities while following scripts and documenting calls effectively.
AnswerAide provides 24/7 telephone answering services and customer service outsourcing for businesses. Their supportive team culture emphasizes training and appreciation, helping employees thrive in a positive work environment.
Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.
Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.
Respond to inbound customer calls and provide exceptional service for financial products.
Manage customer inquiries, payment processing, and account updates.
Maintain high-quality communication and adaptability in a remote, fast-paced environment.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. It is a values-driven organization with a focus on inclusion and culture, employing a diverse workforce.
Schedule and coordinate day-to-day activities of healthcare workers.
Screen and hire caregivers, and communicate regularly with field staff.
Answer phone calls, provide excellent customer service, and prepare staffing reports.
Cloverleaf Care is a rapidly expanding healthcare services company based in the US. They have a positive culture with ten years of remote work expertise, valuing employee input and respect.
Manage inbound and outbound customer calls, handle inquiries, and provide appropriate solutions.
Accurately document interactions and follow company scripts while maintaining professionalism.
Maintain a distraction-free workspace and perfect attendance during the initial training period.
Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies. They focus on creating opportunities for university students and recent graduates, offering structured training and ongoing coaching.
Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
Document interactions in case management tools and identify process improvement opportunities.
HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.
Provide exceptional inbound phone support to Copart Members throughout their membership lifecycle.
Resolve customer inquiries with a focus on first-call resolution and maintain professional communication.
Utilize company resources to gather information and offer solutions, meeting customer needs efficiently.
Copart is a technology leader and premier global online vehicle auction platform, connecting sellers to over 750,000 buyers in 190+ countries. With over 200 facilities worldwide, Copart fosters a diverse and inclusive culture where employees are encouraged to innovate and contribute meaningfully.
Handle inbound sales and service calls to enhance customer experience.
Provide thoughtful advice and resolve customer issues with a positive attitude.
Maintain high performance metrics including revenue per call, quality, and dependability.
SeekWell is the parent company of 1-800 Contacts, The Framery and Luna, aiming to simplify access to vision care. Maintained by a legendary culture started nearly 30 years ago, the company is owned by KKR and values diversity and inclusion.
Connect with customers via phone, email, chat, and social media to resolve their questions or concerns.
Calmly de-escalate issues and escalate interactions when necessary.
Track all call-related information for auditing and reporting purposes.
TP is a global digital business services company that delivers advanced, digitally powered business services to help brands streamline their business. With over 500,000 employees speaking 300+ languages, they foster an inclusive and diverse culture.
Handle customer billing inquiries, service orders, and trouble calls with integrity and empathy.
Promote sales of products and services while building genuine customer connections.
Participate in on-call rotation and mandatory overtime during storms or emergencies.
Duke Energy is an electric power and gas utility company serving millions of customers across the United States. The company fosters a friendly work environment with opportunities for growth and development, and employs a large, diverse workforce.
Serve as the primary point of contact for customers via phone, resolving issues and guiding solutions.
Accurately document interactions and collaborate with departments to ensure positive experiences.
Exceed satisfaction goals with strong communication and problem-solving skills.
InteLogix is a trusted leader in providing innovative human capital solutions and exceptional services. With 19 global centers, they help 23 million people and their families simplify work and life, driven by teamwork and excellence.
Respond to incoming customer calls about electric and gas services, billing details, and account management.
Educate customers on payment options and assistance programs while focusing on first call resolution.
Document interactions and handle calls courteously, meeting performance goals and deadlines.
InteLogix is a trusted leader in providing innovative solutions and exceptional services that empower individuals and organizations to achieve their full potential. They are a dynamic organization with dedicated colleagues across 19 global centers, helping 23 million people and their families.
Respond to customer inquiries via phone, email, chat, or other channels in a timely and courteous manner.
Resolve customer issues efficiently while maintaining high satisfaction and documenting interactions accurately.
Meet or exceed performance metrics including call handling time, resolution rate, and customer satisfaction scores.
Sagility combines industry-leading technology and healthcare domain expertise to optimize the member/patient experience through clinical, case management, and analytics services. With over 25,000 employees across 5 countries, the company fosters a culture of customer-centric support and professional growth.
Answer incoming calls and provide exceptional customer service, including technical support and order processing.
Perform administrative support tasks such as generating reports, updating curriculum, and handling accounts receivable/payable.
Conduct occasional in-person Saturday training facilitation and assist with various projects as needed.
We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.
Answer inbound guest calls Monday–Friday, 9am–5pm, with a warm and professional tone.
Transfer callers to a booking specialist or schedule same-day/next-day calls.
Maintain a monthly missed-call rate under 12%, directly tied to a monthly bonus.
Bolt Farm Treehouse is building America's most iconic romantic luxury retreat brand, offering nature-immersed, high-experience stays. Backed by over 3,300 five-star reviews and 1 million followers, they are scaling from a flagship into a national portfolio.
Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
Participate in pilots, tests, and process improvements to shape new tools and workflows.
Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.
Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.
Serve as primary point of contact, managing inbound and outbound communications to resolve inquiries efficiently.
Handle confidential customer information sensitively and aim to resolve issues on the first call.
Upsell if required and track call information for auditing and reporting purposes.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations. With a global workforce of 500,000 across 300 languages, they prioritize a culture of inclusion and diversity.