Customer Service Representative

Responsibilities:

• Handle inbound and outbound calls with professionalism and a friendly tone.
• Collect customer data, take detailed messages, and schedule appointments accurately.
• Process orders and payments while ensuring all calls are documented and reported.

Qualifications:

• Must be a resident of AL, FL, GA, or TX with a quiet workspace.
• Ability to type 40+ wpm with minimal errors and follow instructions verbatim.
• Strong computer skills and ability to multitask (talk, type, and follow scripts).

Benefits:

• Competitive hourly wage with medical, dental, and vision coverage.
• Short-term and long-term disability, life insurance, and paid time off.
• Supportive work environment with training provided for all employees.

About Us:

• AnswerAide is a dedicated provider of 24/7 telephone answering services and customer service outsourcing.
• Our team treats every caller like family and goes the extra mile to ensure professional handling of all calls.
• We offer a positive work culture and appreciate our employees for their contributions.