Similar Jobs
See allRemote Customer Service Associate
Voice Dream LLC
Global
Communication
Computer Proficiency
English Fluency
Call Center Representative
Quinter Design
US
Communication
Active Listening
Computer Proficiency
Remote Customer Service Representative
Kobie
US
Customer Service
Microsoft Office
Problem Solving
Virtual Inbound Sales Representative
Moves
US
Communication
Customer Service
Sales
Remote Customer Service Representative (Nights)
MCI
US
Communication
Microsoft Office
Problem Solving
Job Responsibilities:
- Handle both inbound and outbound calls in a courteous manner while up-selling products and services.
- Ensure first call resolution through effective problem solving and call handling.
- Coordinate with other departments to resolve issues and document customer claims accurately.
Qualifications:
- Minimum high school diploma and six months customer service experience.
- Ability to read and interpret documents, write routine reports, and speak English fluently.
- Required to have a laptop with 8GB RAM, Core i5 or M1 chip, and a USB wired headset.
Training and Commitment:
- Completion of up to 2 weeks of training with a strictly enforced attendance policy.
- 9-month minimum commitment required for the position.
- Must maintain regular attendance and work 40+ hours per week.
Voice Dream
Voice Dream is a company that provides remote call center services, focusing on customer support and sales. The company fosters a dynamic team culture with dedicated colleagues and emphasizes career development and a professional work environment.