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Responsibilities:
- Answer inbound calls and provide top-tier customer service.
- Consult with care and solve problems to exceed customer expectations.
- Stay engaged with team and hit performance targets.
Requirements:
- 2-3 years customer service experience.
- Inbound sales and contact center experience a plus.
- Reliable internet and private workspace.
Perks:
- Monthly performance bonuses and bi-annual reviews.
- Medical, dental, vision coverage and 401(k) match.
- Deep discounts on contact lenses and tuition reimbursement.
SeekWell
SeekWell is the parent company of 1-800 Contacts, The Framery and Luna, aiming to simplify access to vision care. Maintained by a legendary culture started nearly 30 years ago, the company is owned by KKR and values diversity and inclusion.