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Job Responsibilities:
- Answer all incoming calls and provide exceptional customer service, technical support, and order processing.
- Process Excel/Google Sheets files for reports, update curriculum with formatting and images, and handle light AR/AP tasks.
- Conduct outgoing calls for missing customer information and facilitate occasional Saturday in-person training sessions.
Qualifications:
- Reliable strong internet connection and quiet work environment.
- Customer service experience and proficiency with Excel/Google Sheets and Word/Google Docs.
- Excellent writing skills, attention to detail, and ability to multitask with accuracy.
Compensation and Hours:
- Monday–Friday, 8:00a–5:00p, work from home with occasional Saturday in-person.
- Pay: $18/hr plus quarterly performance bonuses up to $1,000.
Innovative Online Contractor Training Company
We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.