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Responsibilities:

  • Manage large amounts of inbound calls in a timely manner.
  • Follow communication scripts when handling different topics.
  • Identify customers' needs, clarify information, research and provide solutions and/or alternatives.

Qualifications:

  • Previous 3-6 months customer service or customer support experience preferred.
  • Previous 3-6 months call center or office background a plus.
  • Basic computer skills and quick learner.

Working Conditions:

  • Work from home with provided equipment and workspace.
  • Shifts between 5:00am-5:00pm (PST), Monday to Friday.
  • Paid training, full-time or part-time temporary position.
  • Must be available on first and last business day of each month.

Five Star Call Centers

Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.

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