Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Provide direct support to GE Appliances owners via high-volume inbound calls, focusing on sales and service.
Consistently meet defined sales performance metrics and KPIs by upselling products, services, warranties, and memberships.
Resolve owner issues through troubleshooting, concessions, and referrals using multiple Windows-based programs.
GE Appliances, a Haier company, is the fastest-growing appliance company in the U.S., making "good things, for life." Since 1990, Advanced Services Inc. (ASI) provides excellent customer service to GE Appliances consumers, with a culture of celebrating and rewarding employees.
Handle inbound customer calls and emails with empathy and professionalism.
Resolve issues, answer questions, and provide proactive solutions.
Document interactions and follow up as needed to ensure customer satisfaction.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, it fosters a supportive, inclusive, and growth-oriented culture.
Schedule in-home consultations by contacting homeowners and discussing window and door needs.
Document and track all set appointments accurately per company standards.
Manage high volume of inbound and outbound calls while multitasking across multiple systems.
Renewal by Andersen, part of Andersen Windows, provides custom window and door replacement services. As the world's largest window and door brand, the company has a large workforce and a sales-driven culture with a focus on in-home consultations.
Provide outstanding customer service to families over the phone on the Intake queue.
Accurately enter patient registration information and schedule initial appointments.
Handle variable call-volume, averaging 40 to 70 calls per day, and review cost share amounts.
Cranial Technologies is the only company dedicated to treating plagiocephaly and infant ear deformities with non-invasive treatments. They have treated over 500,000 babies and are a leader in pediatric cranial shaping, with a large team.
Create a welcoming experience by authentically engaging every caller and providing a world-class experience.
Thoroughly and accurately answer questions about customers' healthcare accounts and provide appropriate solutions.
Handle 35-50+ inbound and outbound phone calls per day and work closely with claim staff to adjust claims.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company with a focus on partnership, innovation, and a supportive culture.
Respond to inbound calls from existing customers to assist with insurance policy changes
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
Help customers with questions regarding existing insurance policies and work to retain policyholders at risk of cancellation
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. They have over 5 million customers, raised $240 million, and have been profitable since 2024, with a fully remote culture.
Handle 75–100 inbound/outbound calls per day to convert warm leads and current customers into service appointments.
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
Provide VIP white-glove customer service and use CRM to track interactions and schedule appointments.
Stress-Free Auto Care redefines the auto repair experience with honesty, transparency, and convenience. They are a growing, supportive team focused on reshaping the automotive service industry.
Answer incoming calls and schedule appointments using HouseCall Pro or similar software.
Handle overflow and after-hours customer inquiries professionally.
Maintain accurate customer records in CRM and support lead tracking.
Offshore Launch is a staffing agency that helps small business owners scale with top global remote talent. They are a people-centered agency focused on growth, development, and teamwork.
Handle outbound calls for surveys, lead generation, event invitation, and sales.
Inbound calls to resolve customer queries or close leads.
Perform data entry and create reports using Microsoft Office and Google Drive.
Linkserve Solutions BPO Inc. provides call center and outsourcing services to US and Canadian clients. They are a growing company that offers permanent work-from-home opportunities and emphasize a passionate team culture.
Handle inbound and outbound contacts to provide customer service and sell insurance products.
Utilize training and knowledge base to accurately answer questions and resolve customer issues.
Document and process customer orders while adhering to scripts, policies, and procedures.
MCI is a tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and cloud technology solutions across multiple industries. The company employs 10,000+ individuals and fosters a culture of continuous learning and career growth.
Takes incoming calls from members and navigates tools to resolve inquiries.
Maintains high service levels and meets performance targets.
Participates in training to develop product knowledge and skills.
Velera is a premier payments credit union service organization and integrated fintech solutions provider serving over 4,000 financial institutions. The company fosters a people-helping-people culture with a remote-first, inclusive environment.
Assist with customer outreach calls to encourage scheduling of annual visits.
Provide accurate information, resolve problems, and document inquiry details comprehensively.
Maintain a helpful, caring, and empathetic attitude with effective verbal and written communication.
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to various locations. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Handle incoming calls and answer routine to complex questions from members and providers.
Investigate member inquiries and provide timely responses within SLAs.
Document customer interactions in CRM and maintain accurate records.
Qualfon is a global provider of omnichannel customer experience and business support solutions. They strive to help people pursue their total vocation by creating job opportunities and fostering a supportive, purpose-driven team.
Provide timely response to orders by phone and email, reviewing repair proposals for proper service intervals and pricing.
Negotiate pricing and apply warranty applications while creating purchase orders.
Contact clients to recommend repairs and gain approval, and suggest proper service locations.
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 offices nationwide and a fleet of 750,000 vehicles, they are committed to investing in their people and doing the right thing.
Interact with customers via phone to understand their needs and provide tailored solutions.
Maintain high customer satisfaction by exceeding expectations and ensuring timely service.
Think quickly and creatively to solve unprecedented issues in a high-volume call environment.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate team, committed to inclusivity and collaboration.
Dial out to homeowners and manage inbound calls to set appointments.
Document and track all appointments accurately per company standards.
Multitask through various systems to meet sales metrics and goals.
Renewal by Andersen is the custom division of Andersen Windows, the world's largest window and door brand. It is a large company with a focus on providing a better replacement experience for homeowners.
Prepare quotes for parts, service, and maintenance contracts and renewals, and track customer proposals.
Prospect for new business using the customer database, close deals, and achieve monthly sales quotas.
Build strong customer relationships, manage the customer database, and develop product knowledge.
Munters is a global leader in climate solutions for mission-critical processes, providing innovative, efficient, and sustainable solutions for humidity, temperature, and energy control. The company fosters a dynamic and inclusive work environment where employees are valued and given meaningful projects, operating as a global organization committed to sustainability and diversity.