Respond to customer inquiries via phone and email, processing insurance transactions and escalations.
Build and maintain strong client relationships, support senior specialists, and mentor new team members.
Ensure compliance with service level agreements, identify process improvements, and collaborate with colleagues to achieve team goals.
Jobgether uses AI-powered matching to connect candidates with hiring companies. The partner company manages all applications and next steps, offering a collaborative work environment with opportunities for professional growth.
Handle inbound calls and warm leads to convert prospects into policyholders.
Use sales expertise to consult customers on insurance needs and match coverages.
Represent the Liberty brand with integrity and a customer-centric focus.
Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. With a large workforce and a culture focused on inclusion and professional development, they offer comprehensive benefits and flexible work arrangements.
Provide accurate and timely responses to travel insurance calls, identifying customer needs and aligning them with appropriate products.
Cultivate strong customer relationships by delivering exceptional experiences and resolving issues with independence.
Work remotely within the USA during business hours, leveraging communication and teamwork skills to achieve team goals.
Sutherland is a global business process outsourcing company that provides customer experience and digital services. The company emphasizes diversity and career growth, with 80% of frontline leaders promoted from within.
Handle inbound and outbound calls to discuss Aetna Medicare plans with prospective clients.
Clearly explain Medicare options, benefits, and enrollment processes to ensure informed decisions.
Understand each client's unique needs and provide tailored solutions to build trust and rapport.
Trucordia is an insurance brokerage providing solutions to help veterans, disabled Americans, and underserved populations get access to healthcare. With over 5,000 team members across 200 offices, the company values collaboration, care, and results.
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policy holders with billing questions and concerns.
Provide support to policy holders with policy changes and recommend adjustments as necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, they prioritize a culture of inclusion and diversity where every employee feels valued.
Own high-volume inbound and outbound customer interactions via phone, chat, and email, delivering clear guidance on policies, payments, and coverage.
Handle policy creation, updates, endorsements, payments, and refunds with accuracy and urgency.
Educate policyholders on coverage details and policy changes, ensuring they can make informed decisions about their homes.
Kin provides homeowners insurance that is clear, fair, and affordable, using data and technology to help homeowners thrive in the face of climate risks and rising costs. Founded in 2016, Kin is a remote-first employer with over 600 employees across more than 35 states, known for its strong growth, customer satisfaction, and recognition as a top workplace.
Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.
Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.
Source and develop leads through prospecting and networking to meet monthly sales goals.
Communicate effectively to deliver excellent customer service and maintain client retention.
Obtain Property & Casualty and Life Insurance licenses during paid training.
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. Our culture embraces diversity and collaboration to deliver legendary service.
Answer inbound calls to help individuals understand coverage and select the right products.
Make outbound calls to follow up with customers and build lasting relationships.
Assist with Medicare application workflows and answer policy-related questions.
Qualfon is a global provider of omnichannel customer experience and business support solutions. We are a purpose-driven team focused on creating job opportunities and supporting personal growth, with a mission to help people pursue their total vocation.
Respond to agent inquiries via calls, chats, and emails, providing accurate information and timely resolutions.
Review and process carrier appointment requests, ensuring accuracy and compliance with carrier requirements.
Maintain accurate records in HubSpot CRM and collaborate with internal teams to streamline processes and enhance the agent experience.
First Connect Insurance Services is a digital platform that provides independent insurance agents access to over 150 top US carriers, enabling them to sell home, auto, and small business policies. We have thousands of active agents with hundreds joining monthly, and we are committed to accelerating growth with a culture of dedication and care.
Conduct virtual or in-person inspections to identify covered property damage.
Interpret insurance policies and provide exceptional customer service.
Complete paperwork and utilize skills to drive business growth.
Metro Public Adjustment helps homeowners receive the maximum amount they are entitled to from their insurance claims. It is a renowned and trusted 30-year-old business that values growth and flexibility.
Meets established sales quotas through cold calls, appointments, and prospect presentations.
Acts as subject matter expert to master chosen area of focus for long-term success.
Manages a book of business and collaborates with Client Service to place new business and analyze renewals.
Trucordia is an insurance brokerage that offers an unrivaled combination of people, tools and solutions. With over 5,000 team members across 200 offices, we are a fast-growing company that values collaboration, results, and celebration.
Provide administrative and operational support to senior underwriting and broker staff.
Enter and update account, quote, and policy information in the agency management system.
Manage inbound calls, process bind orders, and ensure compliance with carrier requirements.
Integrated Specialty Coverages is a growth stage technology and data-driven commercial MGA and insurance wholesaler, combining insurance and technology to serve Main Street USA. Backed by private equity firm Onex Partners, the company is building a digitally focused team to optimize customer engagement.
Meets established sales quotas on monthly, quarterly, and annual basis.
Utilizes sales and marketing tools to execute results-oriented activities such as cold calls and presentations.
Collaborates with Client Service to analyze renewal business and place new business accounts.
We are an insurance brokerage offering an unrivaled combination of people, tools, and solutions to deliver exceptional experiences for clients and stakeholders. With over 5,000 team members across 200 offices, we celebrate individual successes and collective accomplishments.
Schedule, confirm, and manage appointments for benefit counselors, coordinating daily schedules to maximize efficiency and accommodate client needs.
Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information, maintaining accurate records.
Support the benefit team with administrative tasks including data entry, report preparation, and rescheduling appointments as needed.
Hilb Group is a Top 25 middle-market independent insurance broker offering expertise in property & casualty, employee benefits, HR consulting, and retirement services nationwide. The firm provides the resources of a big broker with the personal service of a small agency, driven by values of trust, passion, integrity, and growth.
Investigate and resolve auto physical damage and property damage claims in a timely manner.
Serve as primary customer contact, handling high volume calls and providing exceptional service.
Collaborate with team members and document claims activities accurately.
Mercury Insurance is a midsize insurance company dedicated to helping people reduce risk and overcome unexpected events. They have been recognized as one of America's Best Midsize Employers for 2025 and foster a collaborative, growth-oriented culture.
Consult with clients to assess insurance needs and recommend suitable coverage.
Manage the full sales cycle from prospecting to closing deals.
Maintain client relationships and provide ongoing policy support.
GIA Legacy Planning is an insurance agency focused on helping individuals and families find financial protection. They offer a supportive team environment with advanced technology and training for agents.
Guide engaged users through the insurance purchasing process with no cold-calling required.
Simplify the process by helping customers compare over 55 insurance companies to find the best fit.
Close deals by finalizing new policies and providing an incredible customer experience.
Jerry is building the first AI agent to manage physical assets, starting with car insurance and expanding into home, motorcycle, RV, and beyond. We've reached 5M+ customers, raised $240M+, and have been profitable since 2024 with offices in Palo Alto, New York, Chicago, and Toronto.