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Responsibilities:
- Resolve complex consumer issues and advise first level representatives.
- Assist policy holders with billing questions and concerns.
- Support policy holders with policy changes and recommendations.
Qualifications:
- Must be located in FL, IN, or TX.
- High school diploma or equivalent and 6+ months customer service experience.
- Own laptop/PC with webcam and reliable internet with Ethernet.
Benefits:
- Comprehensive health benefits including medical, vision, and dental.
- 401(K) plans, life insurance, and supplemental coverage.
- Health and personal time off (HPT) and leave programs.
TP
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, they prioritize a culture of inclusion and diversity where every employee feels valued.